Customer reviews from weber.com
Weber - Spirit EX-315 Propane Gas Grill - Black
Average customer rating
4.3
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
150
4 Stars
41
3 Stars
18
2 Stars
12
1 Star
10
90%of customers recommend this product.
(
162 out of
181)
Customer Reviews for Weber - Spirit EX-315 Propane Gas Grill - Black
Posted by: Steven WD4NYT
from North Florida
Verified Purchase:Yes
I opted for this grill because the weber I am currently using is still working after 35 years. It’s steel base rusting away, so I decided it is due for replacement. It went together easily. I will test it shortly. The built in temperature probes are a huge bonus.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Perfect!
on June 16, 2021
Posted by: Gear guy
from Northern Indiana
Gender:Male
[This review was collected as part of a promotion.] I had a genesis for years and decided to look at new. The spirit SX315 was a good option. No more guessing on the meat temperatures. It heats up fast and is a perfect size! I really like this grill and how it worked with my phone
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: wegrillweber
from Hudson, FL.
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I purchased my grill on-line and it was delivered with damage on the lid and cabinet door. I contacted Weber and the sent replacement parts ASAP. I love my third Weber grill as much as the first two I owned! Not likely to ever own any other brand.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Frank in Michigan
from Central Michigan
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
High quality "smart" grill with a number of convenience features including being able to monitor status from smartphone. Heats up quickly. Like the propane tank weighing feature to tell you when it is getting low.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tommy72
Gender:Male
Verified Purchase:Yes
Difficult to keep temp low still playing with it. Tried turning off two side burners helped.
Response from weber.comBy Weber Grills, Consumer Care, December 23, 2021
Thank you for your feedback. We appreciate your concern with temperature control. With new grills, especially, it is common for the grill to run hot. As you mentioned, using the grill with only one burner is the recommended method of achieving lower temperatures with your grill.
We hope you will enjoy using your new grill. Please look for an email follow-up from our Support team soon. Thanks!
We hope you will enjoy using your new grill. Please look for an email follow-up from our Support team soon. Thanks!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
Love it ,it’s more than I expected easy setup and user friendly
Written by a customer while visiting weber.com
Posted by: Jerry baeten
from Green bay,wi.
Verified Purchase:Yes
The reason for the low rating is the fact that a key electronic module was not included. This is a key factor in using the dashboard. Probably in short supply but still selling the grill.
Response from weber.comBy Weber grills , Consumer care, March 31, 2023
Thank you for your feedback. We are so sorry to hear about the missing Cable kit. We see that our team is actively working on getting this resolved for you. Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Houston cook
from Houston, TX
Gender:Female
Verified Purchase:Yes
The materials seem flimsy. Who designs a grill that is outside that always looks like it needs it's metal finishes cleaned? The stainless was damaged...had striations throughout. I got this as a corporate gift so can't return it. The design is poor...the top opens up so high I can't reach to open it easily and am always afraid I'll burn myself it's so high, and I'm 5'5". My old Weber Spirit, close to 20 yrs old, was much better. Very disappointed.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, May 16, 2023
Thank you for your feedback. We are always listening to our fans as we evolve and improve our products. We apologize for the initial disappointment you have experienced, and we are here to help!
We recommend always wearing a grilling glove when opening and closing the grill. It may also hope to stand at the side of the grill and use the side of the handle to open and close it when it is hot.
Your satisfaction is very important to us. Please look for an email from our Care team soon. Thank you!
We recommend always wearing a grilling glove when opening and closing the grill. It may also hope to stand at the side of the grill and use the side of the handle to open and close it when it is hot.
Your satisfaction is very important to us. Please look for an email from our Care team soon. Thank you!
Written by a customer while visiting weber.com