Grill is fine, but the grill lid handle is gets too hot. This is a design flaw.
Response from weber.comBy Weber grills , Consumer care, August 28, 2023
We appreciate your feedback. We are very sorry to hear you lid handle is getting hot. We are here to help. The lid handle can get hot during use, or if left in the sun. We always recommend wearing a BBQ mitt when using the grill. Our Care team will be reaching out to follow up. Thank you!
I had 2 damaged parts that were promptly replaced under warranty. The directions were great and the parts fit perfectly. Awesome product and customer support.