Customer reviews from weber.com
Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4.1
(685 Reviews)
Rating breakdown 685 reviews
5 Stars
401
4 Stars
136
3 Stars
43
2 Stars
41
1 Star
64
81%of customers recommend this product.
(
486 out of
600)
Customer Reviews for Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Stephen Hor
from South side chicago
Verified Purchase:Yes
A good grill, doesn’t last long, the grate in bottom of burn pot disintegrated quickly
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: TimCmn
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
I’ve had my SmokeFire for a month or so and it’s worked perfectly. I also have a Genesis natural gas grill which works great. but it couldn’t produce the perfectness that the chicken cooked on my brother-in-laws pellet grill did. Great flavor (hint of smoke), crispy skin and moist meat! So far I’ve cooked chicken twice on the SmokeFire, perfection. I’ll keep using the Genesis for steaks, chops, burgers and dogs. Looking forward to expanding into ribs etc on the SmokeFire too.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Smokers Beast
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
A lot of room and smokes well! The hopper is behind the grill and doesn’t feed pellets for long smokes, greater then 5 hours, without having to move the pellets around. Mine keeps flaming out around the 3 hour mark, haven’t been able to trouble shoot it down very well.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Customer Rating
5
Liking the Smokefire EX4 very much. Cooks great!!
on October 10, 2025
Posted by: Bob from KS
Verified Purchase:Yes
Grill starts up fast and gets to rem very quickly!!
Written by a customer while visiting weber.com
Posted by: Steve Arrigo
from Geneva, IL
Expertise:Intermediate
Verified Purchase:Yes
At about 1 year I am having issues with the igniter for the pellets. I am having issues getting it fixed and would like to know if there is a service I can get out to fix it.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com