Customer reviews from weber.com
Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4.1 out of 5
4.1
(684 Reviews)
Open Ratings Snapshot
Rating breakdown 684 reviews
5 Stars
401
4 Stars
136
3 Stars
43
2 Stars
40
1 Star
64
81%of customers recommend this product. 
(
486 out of 599
)
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Customer Reviews for Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Customer Rating
4 out of 5
4
I think there is some things you could change.
on August 28, 2023
Posted by: Old barbecue
from Washington State
Gender:Male
Verified Purchase:Yes
it's well built barbecue, the one thing I dislike about it that the instructions of use of the barbecue. if somebody has never used anything like this all you have is a little bit of paperwork to try and figure out to make it work.
a video that would come with the barbecue would be very helpful,
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
REPLACE YOUR GAS GRILL NOW WITH SMOKEFIRE
on August 31, 2023
Posted by: Herb H
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I have wanted a smoker for a long time but we have a small patio with room for only one unit. I had the top of the line Weber Summit gas grill and loved it, but it was not like having a smoker. I finally bit the bullet, got rid of the Summit and bought the SmokeFire. This was a hard decision to make, but I am very happy I did. It does everything I could do on the gas grill (600 degree grilling) and it has the added benefit to me of low and slow smoking. I am addicted. Just buy one now, you will not regret it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Happy with my EX4
on October 13, 2023
Posted by: Anonymous
from KIngman AZ
Expertise:Intermediate
Verified Purchase:Yes
Works a I expeded. Like most Weber grill this is well thought out, easy to keep clean and Smokes/Cooks better then I expected.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
.
on November 14, 2023
Posted by: ………….
from Chicagoland
Expertise:Intermediate
Verified Purchase:Yes
Easy, fun to use, food is amazing. If you like to grill, get one.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Love it.
on December 1, 2023
Posted by: BillBBQ
Verified Purchase:Yes
I waited for the gen2 to be out for awhile but I’m really happy with the smokefire. I like the smoke boost feature and being able to cook steaks. I clean all my cookers as well as the smokefire regularly. Love it. No issues at all.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Smokin' in Texas
on December 26, 2023
Posted by: BDonW
from Dallas, TX
Verified Purchase:Yes
Had a few glitches in the beginning (not Weber's fault), but smooth sailing since. Burn-in was simple, followed by a 10 hour pork butt smoke. Loved the pulled pork and was especially pleased with the ease of clean up. Previous pellet smoker took hours to clean with some heavy lifting, compared to the 15 minutes the Smoke Fire required. Have smoked a chicken and a leg of lamb as well. The temp held steady in all cases and pellet hopper was easy to replenish.
Very Pleased.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4 out of 5
4
Quality product
on December 30, 2023
Posted by: nordic joe
from Minnesota
Verified Purchase:Yes
Matches my Weber gas grill. Good quality construction. Easy to use. Wish it was wifi instead of just Bluetooth.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2 out of 5
2
Terrible... with a side of fire
on January 6, 2024
Posted by: Esds
from SD
Verified Purchase:Yes
I've only used this grill 4 times and already had to clean the auger from a jam and the auger CAUGHT ON FIRE
No, I would not recommend this to a friend.
Response from weber.comBy Weber grillsJanuary 12, 2024
Your feedback means a lot to us. We are so sorry to hear about your experience. We see that our team of specialists is currently working to help get this resolved. Our Care team will also follow up if you need anything further. Thank you!
Written by a customer while visiting weber.com
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