Customer reviews from weber.com
Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4.1 out of 5
4.1
(684 Reviews)
Open Ratings Snapshot
Rating breakdown 684 reviews
5 Stars
401
4 Stars
136
3 Stars
43
2 Stars
40
1 Star
64
81%of customers recommend this product. 
(
486 out of 599
)
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Customer Reviews for Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Customer Rating
5 out of 5
5
1st time smoker
on January 6, 2021
Posted by: Anonymous
from Hartford Connecticut
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The flavor is to die for. Was pleasantly surprised to see the cooking instructions on the app.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4 out of 5
4
Weber Smokefire EX4
on January 14, 2021
Posted by: Anonymous
from Denver
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
So far, so good with this grill. I've smoked some ribs low & slow, roasted a chicken and made a bunch of wings.
Everything has worked fine. The pellets kept feeding, the app worked great and the grill hasn't caught on fire.
It seems Weber has got this grill straightened out following their epic face-plant of a product launch.
I can see how the grease management system does have some issues. Ash blows out of the fire pot and piles up in the bottom, right where the grease is supposed to drain.
I've been sidestepping this issue by just sticking a piece of foil with the edges folded up under the grates to catch the drippings.
As for the things that need improvement:
1. The casters need to be larger and made of a softer material less likely to skid backwards when you open the lid.
2. It needs a shelf between the legs for pellets or whatever.
3. The fan is loud and blows ash everywhere.
4. I'd like a pass through for the temp probe leads. Running them out through the top of the lid works, but every time you open the lid the wires fall down.
So with that said, I like this grill and recommended it!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
New Weber Smokefire
on January 17, 2021
Posted by: LoriG
from Minnesota
Gender:Male
Verified Purchase:Yes
After reading about some people having the problems that they were with the smokefire, I was kinda worried about getting one. My wife and I decided to go for it and absolutely love it. It has not given us any problems what so ever. The food comes out absolutely perfect. We could not be happier. We have had many Weber grills for the last 40 yrs and have been very happy with all of the Weber products and the customer service is top notch. Thank You Weber. Keep up the good work
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Awesome cooker
on January 20, 2021
Posted by: JoshS
from Chicago, IL
Gender:Male
Verified Purchase:Yes
This grill turns out fantastic food. Everything I've cooked has been awesome. My kettle and WSM have been sitting idle since I got the SmokeFire.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
As good as advertised
on January 20, 2021
Posted by: A Heck
from Maryland
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Love it so far. I’ve had zero issues with the 2nd gen. It’s easy to operate, holds its temp perfectly, and the integrated multi-food probe hub is fantastic. In terms of maintenance, one needs to be sure to clean it after each cook. It takes longer than my kettle to clean, but still only talking 10 mins or so. Given all that it offers, pretty reasonable trade-off. My longest cook so far was a 10hr pork shoulder. Temp held the entire time (filled hopper once) and pork was spot on.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Instant results, precise temps & perfect steaks
on January 27, 2021
Posted by: Brian716
from Buffalo, NY
Gender:Male
Verified Purchase:Yes
Excellent grill. Controlled fire/smoke depending on use. Held 15lb brisket, water tray, & 30 wings - for size reference. Bought smaller size for quicker sear/fire pre-heating to use more frequently (550 in 10mins). Sear is also an amazing feature and reminiscent of my father’s old Weber kettle growing up with the flames. This is a laptop that smokes meat. Smoke flavor has impressed crowds with only salt and pepper. Keep it clean.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Very Impressed.
on February 1, 2021
Posted by: theonlyMcG
from Princeton, IL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it. I was skeptical based on the reviews of the 1st gen, but all of the updates that they made to the 2nd Gen have been amazing. Everything I have tried so far has turned out great and the electronics have been perfect. Most of the issues I see from people I think could be taken care of by cleaning properly and going through a "checklist" every time you are about to cook to make sure everything is ready to go.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Very Pleased
on February 1, 2021
Posted by: Gridiron Mike
from Katy Texas
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was a little concerned initially when I saw some of the reviews on the Smokefire grills. I am happy to report that it has performed flawlessly. I have had success with beef, pork, chicken and fish.
I would recommend this to a friend!
Written by a customer while visiting weber.com
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