Customer reviews from weber.com
Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4.1
(684 Reviews)
Rating breakdown 684 reviews
5 Stars
401
4 Stars
136
3 Stars
43
2 Stars
40
1 Star
64
81%of customers recommend this product.
(
486 out of
599)
Customer Reviews for Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: CDC76
Verified Purchase:Yes
Easy to use once set up. The food cooks great and evenly. There are a couple issues. My grill needed a software update out of the box. Until.complete, I could not connect to the intrrnet. Because I could not connect to wifi, the update was difficult to complete and took multiple attempts. The feed tray for the pelets needs to be steeper. I find myself having to push the pelets during my cook.it does not sere as advertised. In order to sear you have to find the hot spot. The grill itself is made of high quality materials. Overall it is good and I have used it a lot.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Banchez
from Douglas, MA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I have really loved this grill. I am new to smoking and this grill has made it extremely easy! It is great for grilling with almost no less convenience than my previous gas grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: J-lo
from Naples,FL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
It's a Webber. If you follow the little tricks here and there online the grill is absolutely amazing!!!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Doby
from Iowa
Verified Purchase:Yes
A little high tech for me but I'm learning how to cook on it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: WEBay
from Connecticut
Gender:Male
Verified Purchase:Yes
I have seen lots of negative comments online about the Smokefire pellet grill. I have experienced no problems. I did have a felt gasket that was damaged in shipping but one call to Weber got me a free replacement.
It does operate a little differently than other pellet smokers. This difference may be most of the problems people are having adjusting to the Smokefire. Cleaning between long low and slow cooks is required. It does out perform other pellet grills when it comes to high temperature grilling. Grill marks are easy pm the Smokefire. Great grill.
It does operate a little differently than other pellet smokers. This difference may be most of the problems people are having adjusting to the Smokefire. Cleaning between long low and slow cooks is required. It does out perform other pellet grills when it comes to high temperature grilling. Grill marks are easy pm the Smokefire. Great grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tim the Bear
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Best grill I have ever owned. Ton of space to grill. Can smoke and also grill a great steak.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Hahncho
Verified Purchase:Yes
I have owned several pellet grills including some of the big named ones. This Weber is the best I’ve ever used. It maintains temperature, easy easy to use and clean and very sturdily built.
Written by a customer while visiting weber.com
Customer Rating
5
SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill
on August 22, 2023
Posted by: Larry 6321
from On the deck
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The grill works well. The grill can be set to a specific temperature and it will maintain that temperature or you can change the temperature as you go along. It has timers and there are recipes on the web site that show you how to grill everything. Great grill.
Initially we had an issue with the auger but with customer service we were able to work through the problem and get it resolved.
Initially we had an issue with the auger but with customer service we were able to work through the problem and get it resolved.
I would recommend this to a friend!
Written by a customer while visiting weber.com