Customer reviews from weber.com
Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4.1
(684 Reviews)
Rating breakdown 684 reviews
5 Stars
401
4 Stars
136
3 Stars
43
2 Stars
40
1 Star
64
81%of customers recommend this product.
(
486 out of
599)
Customer Reviews for Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: This Guy
from Chicago IL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The ease of use of this grill can't be beat. I would recommend this grill for all novices and beginners. #myfirstsmoker
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Mi
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Love this grill. Needs ash and grease separated. Grease wants to pool in bottom of the barrel and causes a grease flareup issue!
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, June 28, 2022
We are happy to hear you are loving your Smoke Fire grill.
Thank you for your suggestion, we will make sure your feedback is brought to the appropriate team here at Weber.
We would like to hear more about this experience. Please lookout for an email from our Support team.
Thank you for your suggestion, we will make sure your feedback is brought to the appropriate team here at Weber.
We would like to hear more about this experience. Please lookout for an email from our Support team.
Written by a customer while visiting weber.com
Posted by: Rob302
from Georgia
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Excellent for medium to high heat cooks. My particular unit is prone to flame outs when set to 200-225 degrees.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, July 3, 2022
We appreciate your feedback. We are so sorry to learn your grill is prone to flameouts. We are happy to help.
Please look for an email outreach from our Support team soon. Thank you for your patience and for being a Weber fan!
Please look for an email outreach from our Support team soon. Thank you for your patience and for being a Weber fan!
Written by a customer while visiting weber.com
Customer Rating
5
Loving it so far
on June 29, 2022
Posted by: Grill_Daddy
from Westlake Village, CA
Gender:Male
I was hesitant to purchase this pellet grill based on the negative online reviews of the 1st gen model. Based on being an American company, the grill assembled in the USA and a local dealer (The BBQ HQ) advocating how well the 2nd gen performed I decided to take a chance. The installation instructions were excellent and once you get it assembled the grill seems very solid. I am disappointed no shelf front or additional side shelf comes standard at this price point. I have smoked baby back ribs, tri-tip and brisket so far and everything came out great. The grill puts out a ton of smoke and your neighbors will definitely know you are smoking something. Overall I am very happy with this grill and am looking forward to smoking more items.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
I am very pleased with the second generation Brett Sare two I don’t have a Lotta flareup problems sign has gotten better really enjoyed it so much money
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mason Swartz
from Elizabethtown PA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I have had no issues with this grill/smoker yet and have cooked many different things. However my first cook was interrupted by a system update. Not sure if Weber can be blamed with this or my own impatient nature. Anyway buy the Weber grill, update it first thing then enjoy it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tom47
from Kentucky
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Smoker is easy to use. It helps to know someone who already has one. Cooking times tend to be slightly longer than the recipes.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
The grill has had zero faults in the 25 + times I have used it. Only downside is the clean up. I clean after every two uses and it takes about an hour or so to get it all cleaned out. Other than that works as promised!
Written by a customer while visiting weber.com