Customer reviews from weber.com
Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4.1
(684 Reviews)
Rating breakdown 684 reviews
5 Stars
401
4 Stars
136
3 Stars
43
2 Stars
40
1 Star
64
81%of customers recommend this product.
(
486 out of
599)
Customer Reviews for Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: BHyman
from Indiana
Gender:Male
Verified Purchase:Yes
I have had 4 pellet grills now and I LOVE this Weber Smokefire EX4!!!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Chef-Boy-R-Todd
from Atlanta GA
Gender:Male
Verified Purchase:Yes
It looks and cooks great! Just what I expect from a Weber product.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: ChicagoMark
from Illinois
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
When it works it’s hard to cook anything bad on it. However I’ve had it less than a year and it will no longer light. Temperature probes are spotty in their accuracy. This product tarnishes the good Weber name I’ve trusted for years. I wish someone could fix it or replace it for me
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, June 6, 2022
Thank you for your feedback regarding your Smokefire EX4. We are so sorry to learn the grill will not light and your temperature probes are not accurate. We are happy to help get this resolved, so you can get back to enjoying your grill.
Our Support team will be reaching out to assist you further. Thank you!
Our Support team will be reaching out to assist you further. Thank you!
Written by a customer while visiting weber.com
Posted by: TomTomt
from San Antonio, TX
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great Grill! I bought the Weber Smokefire for its ability to smoke, sear, grill, bake.
Its been 4 weeks since I switched from my Weber propane grill to the SmokeFire. I wasn’t aware of the maintenance that goes with pellet grilling. It took me a couple of weeks to understand this grill needs to be cleaned every few uses to keep it from flaming out. I am now beyond the learning curve and I love this grill.
Meats cooked so far: filet mignon (twice), ribs (smoked) (smoked), chicken, brisket (smoked) and pork loin (I used a recipe from my Weber App). Everything turned out great! I will definitely refer friends and family to the Weber Smokefire.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Wesman
from NJ
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Its beautiful , easy to clean , heats up fast and goes up to 600 degrees !
Love the wifi functionality but needs more polishing on the Android format. I noticed a lot more lockups compared to IOS.
I still notice that pellets have the bridging issue and thats why im deducting a star. Other than that, this grill is all that.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tony G smokin fool!
from Petaluma, CA
Gender:Male
Verified Purchase:Yes
The upgrades made in version 2 are amazing! The app is really easy to use and manual operation is easy as well. Food has been amazing and I’ve already cooked burgers, steaks, brisket, ribs, and chicken thighs. Everything was perfect! The ability to sear is top notch and the low and slow with an added drip pan to prevent grease fires is very good. For the price I think the added low and slow drip pans should be included but I’ve been using a cheap deep sheet pan that fits just fine. Pellet use seems to be average with all other smokers and smoke ring and flavor on par with my Smokey mountain. I also own the summit series grill and sad to say it’s been under used lately. Worth the purchase for sure and I would def recommend it! Happy grilling and smoking!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: GB Bill
from Wisconsin
Gender:Male
Verified Purchase:Yes
You can use this pellet grill like a gas grill, but it also adds the capability of easy low slow cooking and smoking.
Written by a customer while visiting weber.com
Posted by: SV Pete
from Illinois
Gender:Male
Verified Purchase:Yes
Maintains temperature well. Difficult to keep clean as until exhausts onto pellet hopper. Unit cannot be programmed for custom cooking program. This is my first pellet grill. I’ll look at other brands before I buy again.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, June 28, 2022
Thank you for your feedback. Glad you are enjoying your new grill, we would love to hear more about your experience with the app.
The app gives you a step-by-step grilling assistant that sends notifications directly to your smartphone on everything from a food readiness countdown, to when it’s time to flip and serve. All it takes is a glance at your phone to know that everything is on track and grilling to perfection.
• Flip and serve notifications
• Select doneness (medium-rare steak) and receive alerts when ready
• Food readiness countdown and estimated cook time
• Step-by-step assistance from setup to when it’s time to eat
We will follow up with you.
The app gives you a step-by-step grilling assistant that sends notifications directly to your smartphone on everything from a food readiness countdown, to when it’s time to flip and serve. All it takes is a glance at your phone to know that everything is on track and grilling to perfection.
• Flip and serve notifications
• Select doneness (medium-rare steak) and receive alerts when ready
• Food readiness countdown and estimated cook time
• Step-by-step assistance from setup to when it’s time to eat
We will follow up with you.
Written by a customer while visiting weber.com