Customer reviews from weber.com
Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4.1
(684 Reviews)
Rating breakdown 684 reviews
5 Stars
401
4 Stars
136
3 Stars
43
2 Stars
40
1 Star
64
81%of customers recommend this product.
(
486 out of
599)
Customer Reviews for Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Jojo1776
from Ohio
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Its a good grill. Did have a fire in the ash tray and it melted the paint and the tray inside. ( wish it could be replaced)! Firmware updates have been decent
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: ErnieO
from San Antonio
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
It is pretty much as advertised. Easy to both smoke and grill. It is still new and I an still playing with it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: RH LA
from Louisiana
Gender:Male
Verified Purchase:Yes
Great smoker. Runs like a jet engine! By far one of the best on the market.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: M. Tortorella
from Darien, CT
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I was originally concerned buying this gill versus the Traeger but I am so glad I did. It heats up quickly, keeps a constant temperature and the food comes out great tasting. Well made and fair price.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Hwork
from Illinois
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Love it! Have used it all year long. Make sure to keep the firebox clean though!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Cliff Smoke Man
from Shawnee Kansas
Gender:Male
Verified Purchase:Yes
The Controls could use some improvement when turning temperature down occasionally Smoker will shut down.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Weber SmokeFire EX4 (2ndG)
on March 21, 2022
Posted by: DennyR
from Neosho
Gender:Male
Expertise:Intermediate
When I first purchased the Weber EX4, the pellet grill/smoker absolutely cooked the best of any pellet grill/smoker I've ever cooked on. It did have one issue when I has to reach and maintain higher temps, particularly when searing. The Customer Service took care of the issue and communicated with daily until we had the issue taken care of and back to 100%. It didn't take long, Weber was on it. Let's face it, no matter the brand there will always be issues, its a matter of how long it takes to get grill/smoker back to getting it done. Weber is King!
The two things that separates a good grill/smoker from a great grill/smoker are, 1. it ability to perfectly smoke or grill a variety of proteins and veggies. 2. A high commitment to Customer Service. Weber set the standard and broke the mold with both. I truly believe Weber is unmatched in performance in both grilling and customer service, there's not another brand out there that's better.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Bond guy
Verified Purchase:Yes
I was somewhat skeptical after reading all of the reviews on the Internet. However after a half dozen uses I believe that the Weber smoke fire is the best pellet grill on the market in its price category.Group performs as advertised. The one thing I long for is for someone to develop a solid wood pallet to increase the smoke intensity that you don’t receive from sawdust pellets. Good smoke flavor is good barbecue.
I would recommend this to a friend!
Written by a customer while visiting weber.com