Customer reviews from weber.com
Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4.1
(684 Reviews)
Rating breakdown 684 reviews
5 Stars
401
4 Stars
136
3 Stars
43
2 Stars
40
1 Star
64
81%of customers recommend this product.
(
486 out of
599)
Customer Reviews for Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Stinky
from Rossmoor, CA
Gender:Male
Verified Purchase:Yes
How often on an afternoon clear while enjoying a refreshing beer,
Have I fired up my SmokeFire grill to make some brisket or ribs quite dear.
Have I fired up my SmokeFire grill to make some brisket or ribs quite dear.
It’s very easy to get it going with the monitored temps so easily showing,
I know how the ribs are getting done even as the beer gets be quite glowing .
I know how the ribs are getting done even as the beer gets be quite glowing .
It’s cleanup is easy and quickly accomplished with a quick brush here and a drip pan replaced,
I on the other hand become quite a mess with slaw and sauce all over my face.
I on the other hand become quite a mess with slaw and sauce all over my face.
I’ve tried other smokers in my quest to make the best BBQ but they always flopped,
I know Weber quality and without a doubt, my SmokeFire’s the absolute tops.
I know Weber quality and without a doubt, my SmokeFire’s the absolute tops.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Exceeded my expectations
on November 27, 2021
Posted by: SDDolfan
from South Dakota
Gender:Male
Expertise:Intermediate
I have had this pellet grill for over 3 months now so I feel I can give it a proper review. I have smoked a little bit of everything with it. Pork shoulder, pork loins, ribs,whole chickens, salmon, and brisket. Everything has turned out great and this grill is very easy to use. I just set the temp and put in a probe. I monitor everything using my phone and the app is very easy to use. I recently tried smoking my first turkey for Thanksgiving and was a bit concerned as the temperatures were in the teens when I started and Weber does not sell a "Thermal blanket" as some other brands do for cold weather smoking. But the grill had no problem getting and keeping temp (I did mine at 275 degrees). So I guess a thermal blanket is not needed for a Weber as I can't imagine I would try to use it in any colder weather. I purchased the front folding shelf and recommend you add that. Very handy (just wish it would have came with it). Also for cleaning the pellet dust after use I recommend using a shop vac. Makes the job much easier.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Chris Madden
Gender:Male
Verified Purchase:Yes
Awesome. Weber worked out all the bugs from the first generation. Life long Weber fan! Have it sitting right next to my 30 year old kettle!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from New York, NY
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Food tastes great with natural wood and smoked flavor. Touch and go, no hassle
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: James Bald
from Wisconsin
Gender:Male
Verified Purchase:Yes
Holds temperature well. Plenty of cooking space. The Wi-Fi connection makes it feel like I’m cheating. I don’t have to continually check the grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: kingsman
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Smoker works well, no operational issues. The unit holds set temperature quite well - steady vs. the 10-15 degree swings noted for other smokers,Have noticed, however a large (30 degree) temp difference in temp (right higher than left side). My brother smokes very frequently, and was recently impressed with the SmokeFire, likes better than his Traeger.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, December 1, 2021
Thank you for your feedback! We're excited to learn that you love your new SmokeFire grill.
It is important to make sure your grill is fully preheated with the lid closed before adding food. After preheating, the heat will start to even out. When you open the lid, the SmokeFire engine will start running harder to keep the temperature up. When the lid is open, especially for extended periods of time, outside factors such as wind can redirect the flame and heat. It sounds simple, but please keep that lid closed for best results.
Thanks again for your feedback and for being a SmokeFire fan!
It is important to make sure your grill is fully preheated with the lid closed before adding food. After preheating, the heat will start to even out. When you open the lid, the SmokeFire engine will start running harder to keep the temperature up. When the lid is open, especially for extended periods of time, outside factors such as wind can redirect the flame and heat. It sounds simple, but please keep that lid closed for best results.
Thanks again for your feedback and for being a SmokeFire fan!
Written by a customer while visiting weber.com
Customer Rating
5
This is the "replacement" for your indoor stove
on December 2, 2021
Posted by: Althea Bonita
from Wind Tunnel (MOHO), Idaho
Gender:Female
Verified Purchase:Yes
I chose the Weber pellet grill because I trust the product. The required assemby was a bit more than I anticipated but I'm not so inclined towards assembly. The grill offered more than I expected. There are no hidden factors. The controls are user friendly. The app is also. As with all of Weber grilling products, one can customize options. I like capturing cooking run-off in a separate pan. I was able to fit a standard Weber pan under the grates just like with the charcoal grill. One thing that is different is searing. With the pellet grill you have to move the seared meat more than once to get a hot spot. Minor adjustment to get to walk away from the heat while the food cooks. Clean up is a breeze. Disassemble the easy parts. Use a brush on the wasted material. Put the parts back in place. That's it. No real scraping off charcoal waste and grease. Sweet! I recommend this product.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Carxman
Verified Purchase:Yes
Customer service was outstanding. Had an issue with an auger that broke and they expedited one to me under warranty. I have a Traeger Pro780 as well and this Smokefire grill is my "go to" because it's much more versatile and can cook much hotter when needed unlike the Traeger.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, December 5, 2021
Thank you for your feedback! We're thrilled to hear that you are enjoying the versatility of your SmokeFire grill!
We also appreciate your kind words about our Support team. We're always here to help if an issue arises. Please look for a follow-up email from us soon! Thanks again and happy grilling!
We also appreciate your kind words about our Support team. We're always here to help if an issue arises. Please look for a follow-up email from us soon! Thanks again and happy grilling!
Written by a customer while visiting weber.com