Customer reviews from weber.com
Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4.1
(684 Reviews)
Rating breakdown 684 reviews
5 Stars
401
4 Stars
136
3 Stars
43
2 Stars
40
1 Star
64
81%of customers recommend this product.
(
486 out of
599)
Customer Reviews for Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Customer Rating
5
Excellent Smoker
on September 25, 2021
Posted by: Dgrin
from Elmira, NY
Gender:Male
This is my first smoker. I chose to buy a Weber because I have owned their gas grills for decades. I am a novice at smoking meats, but the Weber makes it easy. The weber will reach temperatures of 600 degrees, so grilling as well as slow smoking is possible.I am very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Stephen T
from Kailua, Hawaii
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
It takes a bit of cleaning to ensure proper operation. When it works, the results are almost unbeatable. Be prepared to give it some love and care regularly, but it’s worth every extra effort.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: sooner85
from Rockwall, Texas
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
so far so good. simple assembly and runs like a champ. gets hot fast and holds steady. love the smoke boost feature-makes brisket look perfect. low and slow or hot and high both great.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Chris Stormer
Verified Purchase:Yes
I could not be happier with my Smokefire. In the short time I've had it I've made ribs, pork butt, brisket, beef cheeks, tritip, bacon, and smoked cream cheese (amazing). My Smokefire has worked flawlessly and I highly recommend you try it out.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Change my review
on September 30, 2021
Posted by: Pato24
from Inverness,Ill
Gender:Male
Expertise:Intermediate
Takes a little getting used to but does a great job smoking. Really like the flavor
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Midwest Grilled
Verified Purchase:Yes
The best grill I have ever owned. It has all the bells and whistles necessary to grill, smoke & sear!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JameyGrills
Verified Purchase:Yes
Love my Weber Smokey Mountain but got this to be able to smoke more often and was hopeful that it could have a bit more versatility for grilling compared to other pellet grills. Have been beyond impressed as I can do everything with this, including searing steaks (I've added GrillGrates which really helps conduct the heat). I waited for 2nd generation and have enjoyed flawless operation. I've done lots of grilling and smoking without any of the issues that plagued the 1st gen release. I do use the Weber Wet Smoke kit with pans that help catch a lot of the drippings during longer/messier cooks. I've hooked up my Thermoworks Signals to monitor temp and the SmokeFire does a really great job of hitting and holding its target temp. It also gets up to temp surprisingly fast which is really nice. Would (and have) highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Matt SO
from KS
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Works great. Was surprised how much more flavor there was even when grilling burgers, steaks, chicken, and pork. Grill is easy to use. The app is helpful, but I wish it was a bit easier to use and had more cook programs and recipes. Also wish the app would allow you to input your own.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, October 3, 2021
Thank you so much for your feedback and congratulations on your new grill! We are delighted to hear that you are loving the flavor you get and finding it easy to use. That is exactly what we hoped to hear when we designed this grill.
We also appreciate your suggestions for making our app more user-friendly and adding the option for more cooks as well as your own cook programs. We're always trying to evolve and improve our products and your feedback is an important part of that process. We will definitely make sure your comments are brought to our team for consideration. Thank you!
If there is anything else we can do to help, or if you have any further feedback you would like to provide, please let us know. Our Support team is following up with an email now. Thanks again for being a SmokeFire fan and part of the Weber family!
We also appreciate your suggestions for making our app more user-friendly and adding the option for more cooks as well as your own cook programs. We're always trying to evolve and improve our products and your feedback is an important part of that process. We will definitely make sure your comments are brought to our team for consideration. Thank you!
If there is anything else we can do to help, or if you have any further feedback you would like to provide, please let us know. Our Support team is following up with an email now. Thanks again for being a SmokeFire fan and part of the Weber family!
Written by a customer while visiting weber.com