Customer reviews from weber.com
Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4.1
(684 Reviews)
Rating breakdown 684 reviews
5 Stars
401
4 Stars
136
3 Stars
43
2 Stars
40
1 Star
64
81%of customers recommend this product.
(
486 out of
599)
Customer Reviews for Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Tom in Dallas
from Dallas Texas
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I have owned an EX4 for 3 weeks. I have cooked chicken breasts, flank steak, salmon and ribs. The results got better each time. The grill is well made and easier to clean than its competitors. The connect app is brilliant. The temperature and low fuel alerts eased much of my rookie anxieties.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Alex W Indy
from Indiana
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This rig makes quality food. I have made multiple chickens and ribs since I got this and all have turned out perfect every time.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
INCREDIBLE!!
on June 2, 2021
Posted by: Thome5
from hudson
I was always hesitant to grill, and when I would I would constantly over or undercook meat. I am blown away by this grill!! The digital screen is so nice to be able to keep temperature under control, and the fact that you can smoke, bake or sear is iso great! Now, I can’t stop grilling! Truly the best grill we have ever owned as a family ❤️
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Austin, TX
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I’ve only used it 6 times and 2 of the 3 included heating elements have already failed.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Customer Service, June 4, 2021
Hi, Thank you for taking the time to share your feedback. We are sorry to learn about the trouble you experienced after your 6th use. This is not the type of quality that we expect, and your glow plug should last much longer than that. We will reach out to you shortly to ensure your grill is working properly so you can get back to grilling up something tasty on your new SmokeFire. Thanks
Written by a customer while visiting weber.com
Customer Rating
5
A stellar grilling experience made simple!
on June 2, 2021
Posted by: TXFoodieMamá
from Plano, TX
Gender:Female
Expertise:Intermediate
I’ve had my grill for about a month and I absolutely love it! The instructions were easy to follow and it was simple to successfully put together and get started for the first time. It is also easy to use and allows for a very clean grilling experience. I love how the app sends notifications to my phone when the grill has reached the desired heat level and how I can change the temperature from my phone. This lets me get other stuff done while grilling, like food prep and entertaining my guests. It is lightweight and easy to move and it also looks good on my back patio! Such a great purchase.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
love this grill
on June 3, 2021
Posted by: MorganW
from Arvada, CO
Gender:Female
As a new grill owner, I wanted to make sure the one I got was easy to use and was versatile. I'm so glad the SmokeFire EX4 Wood Pellet Grill is what we went with. Easy to assemble and immediately start using. I love that you can adjust the temperatures from the mobile app, and that they provide cooking guides for whatever you plan to make! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Fun and easy to use!
on June 6, 2021
Posted by: Honeyb_healthy
from Nashville, TN
Gender:Female
This grill takes the fun of cooking out to another level! I love the smart timer and recipes!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Superb Grillin' Machine!
on June 8, 2021
Posted by: ChappFu
from Washington, DC
Gender:Male
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my EX4 last winter and let it sit until this summer when I finally got to put it together. I followed the instructions, did the seasoning and had my fix cook. It was great! The temperature keep steady after preheating. The food turned out perfectly smoked. I love the grill and cannot wait for cookouts this summer to use it!!!
I would recommend this to a friend!
Written by a customer while visiting weber.com