Customer reviews from weber.com
Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4.1
(684 Reviews)
Rating breakdown 684 reviews
5 Stars
401
4 Stars
136
3 Stars
43
2 Stars
40
1 Star
64
81%of customers recommend this product.
(
486 out of
599)
Customer Reviews for Weber - SmokeFire EX4 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Drewbiousmaximus
from Colorado springs co
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I love how fast this grill gets to temperature. Need to experiment more, but in less than a week (grilled chicken, burgers, and then 6 hours smoking) I went through almost a whole 20lb bag of pellets. I'm not sure if that is my error or if this is an actual issue. Regardless, the pellets aren't that expensive, and this grill is so versatile.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Jeff34
from Houston
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Was weary after seeing a number of concerns in reviews, but this thing is amazing.
Written by a customer while visiting weber.com
Posted by: M3zito
from Raleigh, NC
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The grill is great. I get vw it four stars because of some initial trouble I had with the igniter but Weber was able to solve it quickly and replaced the parts. I just made the best smoked salmon I’ve ever had on it. The app is easy to use and the controls are intuitive. I recommend getting the wet smoke kit with the drip pan to make cleanup a breeze.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Easy to use with some room for improvement.
on December 29, 2020
Posted by: WillDerr
from Waldorf, MD
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This is our first pellet grill that joins our portable Weber Q-grill and our Genesis gas grill. I chose this grill because of my prior experience with the brand. I added both folding shelves and agree with other reviewers that the quality of the add-on shelves are not really what I have come to expect from Weber, although they had no trouble supporting a 22 lb turkey as I was preparing it for smoking.
Using the grill has been easy and trouble free, and everything has come out delicious. I believe there is room for improvement with the app, though. I would like to see the grill settings for the included cooking programs, and I would like the ability to write my own cooking program. For example, I’d like to begin with 30 minutes of SmokeBoost then heat to 250. Then, when the probe gets within 30 degrees of the target temperature I’d like to automatically raise the grill temperature to 350 for the remainder of the cook.
I’d also like to be able to select preset temperatures for the probes without using a program or recipe. Currently the only option is to manually choose a setting, but my iGrill allows me to choose from presets for different meat types and doneness. It seems strange not to include that when it is already in another Weber product.
Using the grill has been easy and trouble free, and everything has come out delicious. I believe there is room for improvement with the app, though. I would like to see the grill settings for the included cooking programs, and I would like the ability to write my own cooking program. For example, I’d like to begin with 30 minutes of SmokeBoost then heat to 250. Then, when the probe gets within 30 degrees of the target temperature I’d like to automatically raise the grill temperature to 350 for the remainder of the cook.
I’d also like to be able to select preset temperatures for the probes without using a program or recipe. Currently the only option is to manually choose a setting, but my iGrill allows me to choose from presets for different meat types and doneness. It seems strange not to include that when it is already in another Weber product.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Batsman
Gender:Male
Verified Purchase:Yes
I like so far. Would like to see temp displayed during smoke boost.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Sturminator
from Wisconsin
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Love our Weber EX4. I waited to get it until the Gen2 came out based on initial grill reviews and glad I did. It has worked perfectly without issues on our 6 cooks to date and the food tastes great (3-2-1 baby back ribs; filets; bacon wrapped stuffed chicken breasts; pork tenderloins; burgers and ham so far). The app works great, the grill maintains temp really well and the 2 probes are very accurate. Sold my Weber genesis gas grill after the first 2 cooks.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: GMad Oklahoma
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I waited for for the second generation model to come out and I’m so glad I did. My Smokefire is making me a family hero. Everything I’ve cooked is amazing. So easy to use and the Smokefire holds it temps with no problem, even at 32 degrees outside. Great weapon in my back yard cooking lineup.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mayhem
from Schenectady ny
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
It is glitchy but making sure you update the firmware helps. Done about 5 cooks and all came out delicious and cooked perfectly
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Weber Grills, January 5, 2021
We thank you for taking your time to submit your review. We are happy to hear you have had multiple successful cooks. The technology behind these grills is ever-evolving. If you have further questions do not hesitate contacting our support team for further assistance. Thanks!
Written by a customer while visiting weber.com