Customer reviews from weber.com
Weber - Genesis E-435 Propane Gas Grill - Black
Average customer rating
4.6
(845 Reviews)
Rating breakdown 845 reviews
5 Stars
649
4 Stars
97
3 Stars
49
2 Stars
19
1 Star
31
92%of customers recommend this product.
(
632 out of
690)
Customer Reviews for Weber - Genesis E-435 Propane Gas Grill - Black
Posted by: Jim in Seattle
from Seattle WA
Verified Purchase:Yes
Great style grill and features. I lowered my rating because the stainless steel front doors have an inferior finish! Rust came through the finish within a year. I am paying to have them painted black. Sorry to see they have skimped on quality! Disappointing!!
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 6, 2025
Your feedback is very important to us. We're sorry to hear about the rusting on your grill. We are here to help. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Flame-On
from TX
Expertise:Intermediate
Verified Purchase:Yes
I really enjoy the feel of this BBQ—it’s solid, sturdy, and has a substantial weight that gives it a premium feel. The large cooking surface provides plenty of room, easily fitting a full rack of ribs with space to spare. Heat distribution is excellent, with even cooking across the entire surface and no cold spots. My wife especially appreciates the convenient side storage area, which is perfect for keeping the new griddle we just purchased.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Guy Who Grills
from Virginia
Verified Purchase:Yes
Great grill. Well constructed. Gas valves make it easy to get a constant temperature.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JPLobo
from Vancouver Island
Expertise:Intermediate
Verified Purchase:Yes
This is my second Weber BBQ in 25 years. Great quality products that work and last a very long time.
Written by a customer while visiting weber.com
Posted by: BLD Lake
from Table Rock Lake, Shell Knob, Missouri
Expertise:Intermediate
Verified Purchase:Yes
The Genesis S-435 is a large grill that give you lots of room to move from the grill marks area to the cooking area. I did add the cast iron insert for the searing area and it really works well. This grill heats to over 500 degrees in five minutes and to over 600 degrees soon after, so no waiting to get the heat you want. I would purchase this grill again.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: P Riddle
Expertise:Intermediate
Verified Purchase:Yes
Love my new Genesis S-435. I upgraded from 3 burner Spiritto get the larger size and sear station. I added on the Griddle top to make smash burgers and breakfast. Such a great purchase.
Written by a customer while visiting weber.com
Customer Rating
5
Five years later and this grill is still rocking
on October 3, 2025
Posted by: LILTOM
from Texas
Expertise:Intermediate
Five years later and this grill is still rocking like it's brand new. I just did a deep clean and was amazed at how perfect the burners still are—they look and work flawlessly. This is my first natural gas grill after years of using propane, and I love not having to worry about running out. While it's a pricey unit, the warranty and service are top-notch and have made it more than worth the cost. I've had two claims handled quickly and easily. I'll definitely be buying Weber again!
BTW, warranty process works much quicker if you registered the unit or if you have your original receipt.
BTW, warranty process works much quicker if you registered the unit or if you have your original receipt.
Written by a customer while visiting weber.com
Posted by: DaveBean
from Utah
Expertise:Intermediate
Verified Purchase:Yes
The instructions on how to put the grill together were terrible!! I called the help line and was put on hold forever. I finally got to talk to someone then they hung up on me so I had to call back and I was again put on hold for a long time again.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 29, 2026
Your feedback is very important to us. We are sorry to hear about your unpleasant experience, and we apologize for the inconvenience this has caused you. Your satisfaction is our top priority, and we want to make this right for you. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com