Customer Reviews for Weber - Genesis E-435 Propane Gas Grill - Black
Customer Rating
5
Excellent Grill!
on February 16, 2022
Posted by: Anonymous
from Cheswick, PA
Gender:Female
[This review was collected as part of a promotion.] This is a great grill, a lot of room for cooking and prepping the food. You totally can cook a whole meal outside. Here are things we want to say about it: - very well built, everything went together as supposed to. A little time consuming to assemble but it totally is worth it at the end. - the fuel gauge system seems to be well engineered and nicely designed, not sure how accurate it is but we will find out as time goes. - cooks very well, flavor bars distribute the heat better than any other grills that we have had before. - all parts that come with the grill seem to be of good quality. Everything seems to be what I expect for a grill of this price range. - the side burner seems to be placed well and it is not sticking out, it has a cover. - Ignition set up for the batteries is inside the grill on the power module rather than in the push button switch itself - easy to change batteries and probably won't corrode like they could when they are located in the push button like the design on other grills. - Large prep area, storage compartment is a nice feature. Large cooking area, sear zone with intense high heat for perfect steaks. - We cooked the whole meal in picture on this grill. Soup was cooked on the side burner, everything else was cooked on the grill. - We are waiting for the stone grate and the sear grate to arrive to enjoy the grill even more. Highly recommend.
Really like the side storage drawer. The folding top rack is great. I’m really happy I “needed” a new bbq! So far the food had been cooked like it’s supposed to be.
WE HAVE WANTED A WEBER GENESIS GRILL FOR YEARS. WE SPENT 11 YEARS ON THE ROAD IN A MOTOR HOME CONSULTING ALL OVER THE COUNTRY. WE USED A WEBER Q DURING THAT TIME. NOW THAT WE ARE STATIONARY, WE HAVE ALWAYS WANTED THE GENESIS. BE HAVE BEEN SAVING FOR THIS DAY. WE LOVE OUR NEW GENESIS & LOOK FORWARD TO MANY YEARS OF ENJOYABLE GRILLING.
Surprised at this price point the grill is not very well built. Plastic knobs? Plastic wheels? Very lite weight metal. It grills fine
Response from weber.comBy Weber Grills, Consumer Care, May 21, 2022
We appreciate your feedback. We want to provide our grillers with valuable, high-quality products that they can enjoy for many years.
We believe that the concerning features you mentioned will outlast and outperform your expectations. We stand behind every grill we produce and we back our grills with an outstanding warranty.
We want you to feel confident and excited about your new grill. Please look for an email from our Support team soon. Thank you!
I’ve owned three Weber grills over the last 20 plus years and will never buy anything else. They last a long time and work very well. My new grill is large and has a sear section. I love it.
This is my 2nd weber in 20 yrs,,,the first is now residing at a friends house and going strong. This new 4 burner unit offered more cooking space,,,and that was the strongest reason for my selection. Its well built,,took me 4 hrs alone to assemble, and it heats up fast and even,,,searing some steaks or burgers is easy,,,leaves them juicy and delicious. I went for a rotisserie with baskets for ribs,,and a skewer set for shish kebabs..folks Weber is as good as it gets.
This is my 3rd Weber gas grill. The S435 is the biggest and lowest quality of the 3. First, the gasser has the thinnest metal of any Weber cooker I've owned. Second, assembly wasn't as easy as it could be because screws were missing from the bags and Weber uses too much packaging. Third and most importantly, the grill igniter system was defective. Customer service did respond and replaced the entire ignition system so it works as designed. This will be my last Weber. If it doesn't last, I will replace with another better quality cooker.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, July 11, 2022
Thank you for your feedback and for being a long-time Weber fan. It means a lot to us that you have continued to choose to grill with Weber throughout the years.
However, we are sorry to learn that the first impression of your grill left you feeling disappointed. That is certainly not the experience we hoped you would have!
We stand by the quality of our grills, as evidenced by the outstanding warranty protection that comes standard with every grill we make. We expect your grill to be long-lasting and high-quality.
Thank you for your patience with the unexpected issues with your igniter and hardware. It is good to know that our Support team was able to provide the assistance you needed.
We will follow up with you soon to make sure everything is going great. Thanks again for being an awesome Weber fan!