Nice grill upgrade from previously owned Genesis Gold. I like that this one can heat up more - helpful with several foods. However, find it very difficult to retrieve and re-install the propane tank under the grill in the enclosed cabinet. Also, storage is actually limited based on shelve configuration. The wheel stops/brakes don't work either. One final issue is with the price - family purchased it for me for Father's Day; I wouldn't have spent this much for this grill (overpriced) and would have either purchased smaller Weber grill or one from one of the competitors with similar features.
Response from weber.comBy Weber Grills, Consumer Care, July 28, 2022
We appreciate your feedback and thank you for being a long-time Weber fan! We are so sorry to learn your experience did not match your expectations. Your satisfaction is very important to us. We will be sure to share your valuable feedback with our team.
We want to know more about what you are experiencing with the wheels/brakes not working. Our Support team will be reaching out to assist you further. Thank you!
In response to your questionnaire Im please with the performance of my new Weber Genesis grill! However, Im quite disappointed with the quality of the component parts. Moldeled plastic enstead of steel & brass. May I prevail on you to have a representative contact me, I need to order replacement parts for my 20 year old Weber charcoal Kettle grill w/gas biquettes lighter
Response from weber.comBy Weber Grills, Consumer Care, July 28, 2022
Thank you for your feedback and for being a long-time Weber fan! We are so sorry to learn about your disappointment with the quality of the grill. We produce products that are meant to be long-lasting and are backed by a generous warranty. Your satisfaction is very important to us. Our Support team will be reaching out to follow up. Thank you!
This grill has exceeded my expectations so far. Unlike other grills I previously owned, this is one heavy solid grill. The quality is unmatched! As for the food, so far I haven't burned anything yet ;)
Great grill! I have a 20 year old genesis gold that i gave to my son in law and it was still going strong but this new grill is on a whole different level.I have gotten a griddle to go with it and i am loving it.
Been a Weber grill user for 45 years. The S435 has Outstanding grill space and heating Flexibility. Assembly Instructions, both written and with the app, were not the best. A little quality control issue with a couple of parts, but the Weber customer service team was superb and got a replacement grate and Side storage cabinet To me ASAP...I was impressed. Looking forward to years of grilling happiness.