Customer reviews from weber.com
Weber - Genesis E-435 Propane Gas Grill - Black
Average customer rating
4.6
(845 Reviews)
Rating breakdown 845 reviews
5 Stars
649
4 Stars
97
3 Stars
49
2 Stars
19
1 Star
31
92%of customers recommend this product.
(
632 out of
690)
Customer Reviews for Weber - Genesis E-435 Propane Gas Grill - Black
Posted by: Jeff idaho
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
This grill is not great! Flames barely large enough to bbq a burger. Im So disappointed in my purchase.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, August 19, 2025
Thank you for your feedback. We are really sorry to hear your grill is not getting hot. We are happy to help. It sounds like your grills safety device has been triggered.
Troubleshooting Steps to Get Out of Bypass
Make sure the LP tank valve is closed and all of the control knobs are in the OFF position.
Next, open the grill lid and then turn on the LP tank valve until it is completely open.
Wait at least 60 seconds after the tank has been completely opened before the next step.
Turn the first burner (front or left) to the Start/High position and then press the igniter button (if needed) until the burner is lit.
Repeat for the remaining burners, or if there is a crossover tube, just turn the remaining burners to high.
Close the lid. The grill should preheat to 500-550 degrees in 10-15mins.
If this does not work for the Q300 series, it may help to have the customer try a quick start, or light the inside burner before the outside.
For models with a side burner, be sure to check the side burner control knob to ensure that it was not left on. If the control knob was left on, this can cause the grill to go into bypass.
Our Care team will be reaching out to follow up. Thank you!
Troubleshooting Steps to Get Out of Bypass
Make sure the LP tank valve is closed and all of the control knobs are in the OFF position.
Next, open the grill lid and then turn on the LP tank valve until it is completely open.
Wait at least 60 seconds after the tank has been completely opened before the next step.
Turn the first burner (front or left) to the Start/High position and then press the igniter button (if needed) until the burner is lit.
Repeat for the remaining burners, or if there is a crossover tube, just turn the remaining burners to high.
Close the lid. The grill should preheat to 500-550 degrees in 10-15mins.
If this does not work for the Q300 series, it may help to have the customer try a quick start, or light the inside burner before the outside.
For models with a side burner, be sure to check the side burner control knob to ensure that it was not left on. If the control knob was left on, this can cause the grill to go into bypass.
Our Care team will be reaching out to follow up. Thank you!
Written by a customer while visiting weber.com
Posted by: Shirley Holly
Verified Purchase:Yes
It’s a very easy grill to operate! Installation was easy also! Cooks food with no issues. This is the second Weber grill we’ve owned and I wouldn’t buy any other brand.
Written by a customer while visiting weber.com
Posted by: Anonymous
from McLean, VA
Verified Purchase:Yes
My first Weber Genesis lasted for 15 years, so this was my second purchase. Love everything about it!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Ryan Laursen
from Seattle
Verified Purchase:Yes
When purchasing this grill I was trying to find one that could fit my 19" Wok on the side burner. This grill was the closest I could find. The wok barely fit.
This Weber provides a space in the grate for the wok. The flame is more protected and the 3 burners get hotter than the single side burner. I may have to cut a shield to redirect heat from from the front/outside of the wok
I also have the pizza stone and searing grate. They all work as intended and store away in the side of the cabinet.
While it was more than I wanted to spend, but it works well.
I was tempted to buy the version with the heat probes and phone app, but it was not available in the liquid propane model.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Frank8888
Verified Purchase:Yes
Overall the regular grilling is up to Weber standards. But very disappointed with the flattop. While the cabinet is a great addition the quality of the flattop is poor. It rusts so fast and badly I never use it.
Response from weber.comBy Consumer Care, Weber, November 9, 2025
Thank you for your feedback. We are excited to hear you are enjoying your new grill! We understand your frustration with experiencing corrosion on the griddle surface. We want to help improve your experience!
The flattop/griddle should be seasoned before use, and protected with a layer of oil between uses to avoid corrosion.
Please look for our email outreach soon so we can assist you! Thanks!
The flattop/griddle should be seasoned before use, and protected with a layer of oil between uses to avoid corrosion.
Please look for our email outreach soon so we can assist you! Thanks!
Written by a customer while visiting weber.com
Customer Rating
5
Great features
on December 22, 2025
Posted by: Grilling in Dyer
from Indiana
Expertise:Intermediate
I upgraded our grill and are we glad we did. We have own weber grills for 30 years and will never change. The accessories available are amazing.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Steve from Jacksonville
from Jacksonville, FL
Expertise:Intermediate
Verified Purchase:Yes
Purchased an E-435 after 20 years with another Weber model. Build quality is excellent. The sear function is great, the temperature controls do just that (for maintaining even, lower temps for ribs, etc.) Didn’t wan’t anything “smart” as chips degrade and then are costly to replace.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Joseph in Miami
from Miami, Florida
Verified Purchase:Yes
Ignition not functioning on four out of six burners, awaiting repair and part replacement for four weeks
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, March 24, 2026
We are sorry to learn about the issue with your new grill's ignition. Your satisfaction is very important to us, and we appreciate your feedback.
Usually, ignition issues can be resolved with some simple troubleshooting. We're sorry for the inconvenience! Your grill is equipped with a match-holder to perform manual grill lighting so you can still grill in the meantime.
The Weber Care team is here to help. Please look for an email follow-up soon. Thank you!
Usually, ignition issues can be resolved with some simple troubleshooting. We're sorry for the inconvenience! Your grill is equipped with a match-holder to perform manual grill lighting so you can still grill in the meantime.
The Weber Care team is here to help. Please look for an email follow-up soon. Thank you!
Written by a customer while visiting weber.com