Customer reviews from weber.com
Weber - Genesis E-435 Propane Gas Grill - Black
Average customer rating
4.6
(809 Reviews)
Rating breakdown 809 reviews
5 Stars
627
4 Stars
92
3 Stars
48
2 Stars
18
1 Star
24
93%of customers recommend this product.
(
608 out of
657)
Customer Reviews for Weber - Genesis E-435 Propane Gas Grill - Black
Posted by: Roz M
from Georgian Bay area, Ontario
Verified Purchase:Yes
My husband just loves our new grill!! We had a Weber Genesis before that got crushed when our gazebo collapsed that was 2 years old and cooked perfectly!! This new one is even better with a built in for a wok! You cannot beat a Weber!! They are the best!!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: O. Brewer
from Farmington Hills, MI
Verified Purchase:Yes
I love this grill and I dont have anything to complain about the build or its performance so far. The only wish I have, is that lighting system that the smart model has in the hood was an option for this one as well.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: 75+ Griller
from Calgary
Verified Purchase:Yes
Beyond a significant improvement from previous Webers I’ve had. Doesn’t have some of the frills and design enhancements of the pro Summit but is highly functional, easy to use and consistent. Highlights include instant startup, great heat retention and temperature regulation. I’ve been able to use the side burner a few times and it also works well with no drama.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: D J K
from Ottawa, Ontario
Verified Purchase:Yes
This is an outstanding BBQ, which lives up the the billing. It performs consistently well, and adds to the enjoyment of outdoor cooking. This is our second Weber, which pretty much speaks for itself. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Henderson,nevada
Verified Purchase:Yes
with the natural gas grill there is a lot of room for a shelf inside the lower cabinet. would be a great help for the handycap people.
Written by a customer while visiting weber.com
Posted by: Jeff idaho
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
This grill is not great! Flames barely large enough to bbq a burger. Im So disappointed in my purchase.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, August 19, 2025
Thank you for your feedback. We are really sorry to hear your grill is not getting hot. We are happy to help. It sounds like your grills safety device has been triggered.
Troubleshooting Steps to Get Out of Bypass
Make sure the LP tank valve is closed and all of the control knobs are in the OFF position.
Next, open the grill lid and then turn on the LP tank valve until it is completely open.
Wait at least 60 seconds after the tank has been completely opened before the next step.
Turn the first burner (front or left) to the Start/High position and then press the igniter button (if needed) until the burner is lit.
Repeat for the remaining burners, or if there is a crossover tube, just turn the remaining burners to high.
Close the lid. The grill should preheat to 500-550 degrees in 10-15mins.
If this does not work for the Q300 series, it may help to have the customer try a quick start, or light the inside burner before the outside.
For models with a side burner, be sure to check the side burner control knob to ensure that it was not left on. If the control knob was left on, this can cause the grill to go into bypass.
Our Care team will be reaching out to follow up. Thank you!
Troubleshooting Steps to Get Out of Bypass
Make sure the LP tank valve is closed and all of the control knobs are in the OFF position.
Next, open the grill lid and then turn on the LP tank valve until it is completely open.
Wait at least 60 seconds after the tank has been completely opened before the next step.
Turn the first burner (front or left) to the Start/High position and then press the igniter button (if needed) until the burner is lit.
Repeat for the remaining burners, or if there is a crossover tube, just turn the remaining burners to high.
Close the lid. The grill should preheat to 500-550 degrees in 10-15mins.
If this does not work for the Q300 series, it may help to have the customer try a quick start, or light the inside burner before the outside.
For models with a side burner, be sure to check the side burner control knob to ensure that it was not left on. If the control knob was left on, this can cause the grill to go into bypass.
Our Care team will be reaching out to follow up. Thank you!
Written by a customer while visiting weber.com
Posted by: Shirley Holly
Verified Purchase:Yes
It’s a very easy grill to operate! Installation was easy also! Cooks food with no issues. This is the second Weber grill we’ve owned and I wouldn’t buy any other brand.
Written by a customer while visiting weber.com
Posted by: Anonymous
from McLean, VA
Verified Purchase:Yes
My first Weber Genesis lasted for 15 years, so this was my second purchase. Love everything about it!
I would recommend this to a friend!
Written by a customer while visiting weber.com