Lowes left pieces of plastic and tape inside grill that they should have removed. Assembly of bottom of the unit is not very sturdy. Left side door is uneven. Also unit is from 2018, even though i bought new in 2025.
Grill working great so far. Ignition is failing on one of the burners so i have to turn on the seering burner to ignite it.
Response from weber.comBy Consumer Care, Weber, November 25, 2025
Thank you for your feedback. We are glad to hear you are enjoying your grill!
We are sorry to hear about the assembly and the ignition failure on one of the burners. We are here to help. Please look for an outreach email from our Care Team soon. Thank you!
Love this grill. Solid construction. Side shelf on the right is a good size. Good temperature control. Side storage on the right is handy. I have the half sized griddle insert. It has been awesome.
Excellent grill, heats fast, cooks evenly. The fit and finish of the grill is very good. Somewhat concerned about the plastic screws - will see how those hold up. Seemed a bit odd that for something this well-built and expensive they couldn't pop for metal screws. Assembly wasn't too bad, a few more written instructions would have been helpful. Have owned Weber grills for 30 years and this one seems to be thoughtfully designed and hopefully will provide many years of great service like the last one did.