Missing shelf. I didn't find out until after my purchase that the shelf in the underside cabinet is no longer provided. The have replace it with 2 (obviously much cheaper) support rods. Every piece of literature I reviewed showed a shelf underneath. They put a flyer in the instruction manual stating "the shelf is no longer required", because they found a cheaper way of support. I had plans for using the shelf. Now I have only the bottom of the cabinet with 2 bars in the way that make it difficult storing anything below.
Great grill, excellent flexability with the weber craft insert capability. Heats up nicely and sear sides is perfect for meats. The stainless steel grates make cleaning much easier than cast iron.
Seems to burn up more gas at a faster pace than the last Weber genesis. I recognize it has 1 additional burner as a potential culprit.
I would recommend this to a friend!
Response from weber.comBy Weber grills, September 19, 2025
Thank you for your feedback. We will be sure to share this with our team for consideration. If there is anything we can do to help please reach out direct. Thank you!
everything is working fine and i like my new qrill but the ligher for the side burner is not working. I works when I light it with a match .... not sure why its not working (has not worked from first day). I would have given 5 stars if the side burner had worked properly