This grill is not great! Flames barely large enough to bbq a burger. Im So disappointed in my purchase.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, August 19, 2025
Thank you for your feedback. We are really sorry to hear your grill is not getting hot. We are happy to help. It sounds like your grills safety device has been triggered.
Troubleshooting Steps to Get Out of Bypass
Make sure the LP tank valve is closed and all of the control knobs are in the OFF position. Next, open the grill lid and then turn on the LP tank valve until it is completely open. Wait at least 60 seconds after the tank has been completely opened before the next step. Turn the first burner (front or left) to the Start/High position and then press the igniter button (if needed) until the burner is lit. Repeat for the remaining burners, or if there is a crossover tube, just turn the remaining burners to high. Close the lid. The grill should preheat to 500-550 degrees in 10-15mins. If this does not work for the Q300 series, it may help to have the customer try a quick start, or light the inside burner before the outside.
For models with a side burner, be sure to check the side burner control knob to ensure that it was not left on. If the control knob was left on, this can cause the grill to go into bypass.
Our Care team will be reaching out to follow up. Thank you!
You get what you pay for. Uneven heat grates are not stainless so they are rusting
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, August 19, 2025
Thank you for your feedback. So sorry to hear about the uneven heat and the grates rusting. Our Care team is here to help. Please look for an outreach email from us soon. Thank you!
It's a great BBQ! Love the depth and width of the grill size, we usually grill everyday year round, but the bonus is how the top rack flips to be double the size. Genius!! Highly recommend this model if you love cooking
Easy assembly, instructions were pretty straight forward and easy to follow. Only thing I got a little lost on was the instructions at one point told you to install a shelf but no box number was listed only the screws which were present. I'm guessing this shelf is for the propane version maybe? We also purchased the smaller half griddle insert which I highly recommend. Have cooked on it half a dozen times at thinks point and it's a major workhorse. Love it! Probably my favorite grill to date!
I use this grille everyday for breakfast and sometimes 2 times if I use it to grille. The griddle that I purchased with this grille is a snap to clean as well. I just wipe it up with a few paper towels and get ready for our next meal. It works perfect for my sometimes very windy location that makes using my Weber kettle grille difficult due to fire safety, I really enjoy this setup.