Customer reviews from weber.com
Weber - Genesis S-435 Propane Gas Grill - Stainless Steel
Average customer rating
4.6
(762 Reviews)
Rating breakdown 762 reviews
5 Stars
589
4 Stars
87
3 Stars
46
2 Stars
18
1 Star
22
92%of customers recommend this product.
(
574 out of
622)
Customer Reviews for Weber - Genesis S-435 Propane Gas Grill - Stainless Steel
Posted by: BertC
from FL
Verified Purchase:Yes
Weber's warranty is next to useless. Sure they'll give you a warranty but good luck having Weber stock the part. They'll give you the run around for claiming the part is on back order and won't compensate you for the cost of purchasing the part from an independent retailer who actually has it in stock. Take your dollars elsewhere.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 30, 2025
Your feedback is very important to us. We’re sorry to hear about your frustrating experience with the warranty replacement. Your satisfaction is important to us, and we want to help. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Dean911
Verified Purchase:Yes
As always superior quality and service!!! Coming off my 15 year old Summit that still works.
Written by a customer while visiting weber.com
Posted by: DPearce
from SC
Verified Purchase:Yes
Like it overall, but the auto light doesn’t work for one of my burners. I have to close the lid and the gas light eventually.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: mwtrahan
from Arlington, VA
Verified Purchase:Yes
It's a great grill however the igniter does not work and the instructions for assembly were very confusing. They need more clarity.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Yoyi Marti
from Florida
Expertise:Intermediate
Verified Purchase:Yes
After having multiple bbq-s for years.This bbq is worth the big price tag that I never would pay lol. The food comes out amazing and cooks super fast.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
COULDNT OF BEEN WORSE OF A CUSTOMER EXPERIENCE
on August 5, 2025
Posted by: JustinA
from New Jersey
Verified Purchase:Yes
Bought the grill, 2 months in and the doors and front started rusting....they told me this happens and gave me a bottle of cleaner. then said sorry there is nothing we can do.....JUST TERRIBLE. Now after going on social media they sent me two new doors, that are on back order till sept!!!
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 9, 2025
Your feedback is very important to us! We are sorry about the rust on the doors and the delay in replacing them. We are constantly working on improving our products and consumer experience, and we will be sure to relay your feedback to the appropriate team. Thank you!
Written by a customer while visiting weber.com
Posted by: TCollszo
from Florida
Verified Purchase:Yes
We love using our grill for our healthy meals. We also have the flat top in the side burner. Such a game changer. Love it all!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mikehdz5
from Rancho Santa Margarita California
Expertise:Intermediate
Verified Purchase:Yes
Easy assembly, cooks evenly, lots of storage room, and lots of cooking space
I would recommend this to a friend!
Written by a customer while visiting weber.com