Well-designed, high-heat grill that really shines. I've had Weber gas grills for years, and not surprisingly, their newest line is their best. I particularly like the griddle option I purchased. No more smoky bacon in the house! I cook breakfast outdoors on my deck now.
Great cast iron body. To much cheap plastic. Castor/wheels aren’t very tough. Top should have been a few inches higher for using rotisserie. Works well but I feel it is over priced compared to other brands. The true test will be how long it lasts.
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, November 15, 2022
We appreciate your feedback regarding the Genesis S-435. We are so sorry to hear of your dissatisfaction. Your grill is backed by a generous warranty and we will always stand behind our products. If there is an issue with any of the parts or function of the grill we will be sure to take care of it under warranty. Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
The assembly process is very difficult because the instructions on paper don't match the instructions on line, and neither those two match the packaging the grill came with. Boxes labeled with sharpies, content misplaced and content mixed in different boxes was a nightmare. Add to threefold that the grill in the paper instructions and the grill in the on line instructions were different to the grill i got (same model number, but seemed to be different model year) For example, the grill on line had a long rear axle and 2 big round wheels, the paper instructions had 2 locking casters but in reality i got regular faster of different size
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, November 4, 2022
Thank you for your feedback regarding your Genesis E-435 gas grill. We are very sorry to hear about your experience with the instruction not matching and the content in the boxes being mixed up. This is very unusual. Our apologies for any frustration this caused you. Our Care team will be reaching out to assist you further. Please look for our outreach soon. Thank you!