Purchased an E-435 after 20 years with another Weber model. Build quality is excellent. The sear function is great, the temperature controls do just that (for maintaining even, lower temps for ribs, etc.) Didn’t wan’t anything “smart” as chips degrade and then are costly to replace.
We do grill a lot and this Weber heats up quickly and you can add accessories to grill vegetables or smoke your foods. Has nice area for storage for those accessories. The stainless steel is a nice appearance too.
Bottom line warranty support is worthless and I am
on February 11, 2026
Posted by: Anthony Barbiero
from Vero Beach Florida
Verified Purchase:Yes
The first burner failed after first use, Weber has refused to send a tech to inspect and repair under warranty. They expect me to disassemble and photograph. That is not happening.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, February 12, 2026
We value your feedback, and we apologize for the inconvenience with your grill's burner ignition. We understand your frustration, and we want to get you grilling as soon as possible. We are sorry that your issue was not resolved sooner, and we are here to help!
Your satisfaction is important to us. Please look for our follow-up email soon. Thank you!
I ordered the grill form Home Depot, to be assembled and delivered to my home. Unfortunately, the grease tray and wire catch pan holder were missing. I ordered the grease tray, but when I tried to slide it in, I discovered the rails were incorrectly installed so it couldn't be used. Returned the grill for a refund.
Home Depot issue not the grill!
Response from weber.comBy Consumer Care, Weber, February 4, 2026
Thank you for letting us know about your experience, and we apologize for the inconvenience it has caused you. We appreciate you taking the time to share feedback, and we will share this information with the appropriate team. Please don’t hesitate to reach out to us directly if you have questions or concerns. We are more than happy to help. Thank you!
Have never owned a gas fired grill. Have always owned Weber Charcoal grills. Current one is a 26” model. Have to admit, it’s great having both on hand. The Genesis is a great grill, plenty of cooking area and extremely easy to operate.