Customer reviews from weber.com
Weber - Genesis S-435 Propane Gas Grill - Stainless Steel
Average customer rating
4.5
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
672
4 Stars
102
3 Stars
52
2 Stars
19
1 Star
35
91%of customers recommend this product.
(
656 out of
719)
Customer Reviews for Weber - Genesis S-435 Propane Gas Grill - Stainless Steel
Posted by: Mike Mas
from Hillsborough, NC
Gender:Male
Verified Purchase:Yes
Weber sent me this grill to replace my older Genesis II 4 burner that I bought back in 2016. The new grill is even better than my old grill, and I cannot say enough about Weber’s warranty and customer service. They couldn’t replace a part on my older Genesis so they sent me a brand new one no questions asked. My old Genesis was over 7 years old as well. Weber had gained a customer for life.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Bob BB
Verified Purchase:Yes
It's defective and support wouldn't resolve the problem.
Response from weber.comBy Weber grills , Consumer care, June 9, 2023
We appreciate your feedback. We are so sorry to hear about your experience. This is not the way we want our valued Weber fans to feel. We are here to help. Our Care team will be reaching out to assist you further. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Swimmerman
from Atlanta,GA
Gender:Male
Verified Purchase:Yes
I own a Genesis stainless steel 335 series already. I purchased it in 2016 (it’s a 2015) model) and have enjoyed it since day one. We purchased the new for our pool patio and we wanted a lather grille. This S435 series Genesis is exactly what I wanted.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: MCKS
from NE Kansas
Gender:Male
Verified Purchase:Yes
Overall, an amazing grill. Even heat, set up great, looks great. Easy to clean. Got the griddle addition and got rid of the BlackStone. Have ran about a tank of propane through it and have had no issues. We grill 4-5 times a week and our very happy with our purchase.
Little disappointed in the construction of the side trays. When trying to move the grill the bolts holding the tray pulled out. There is no other way to lift the grill to move it.
The propane attachment leaked out of the box but Weber was very quick to replace it.
Little disappointed in the construction of the side trays. When trying to move the grill the bolts holding the tray pulled out. There is no other way to lift the grill to move it.
The propane attachment leaked out of the box but Weber was very quick to replace it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from City of Kawartha Lakes, Ontario Canada
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I bought a Weber in 1998 and it is still going strong today, that is the main reason why a purchased a Weber for our summer home. The S-435 has all the features I want in a grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tawnya
from Northwest Illinois
Verified Purchase:Yes
Love the room and how well it grills. Very easy to control temperature. Not loving the spots of rust already appearing on the burner control console after only a month and always being under a Weber grill cover when not in use. Definitely appears to be some quality issues with rust on the newer grills.
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, June 4, 2023
We greatly appreciate your feedback. We are excited to hear you are enjoying your new Genesis S-435!
However, we are very sorry to hear you are seeing rust spots. We are happy to help.
If your grill is located in a coastal or humid area, or if chlorine is present in your environment, additional maintenance will be needed to keep up the appearance of the exterior steel parts.
Also, below are a couple helpful tips.
At the first sign of staining/discoloration/surface rust we would recommend cleaning with stainless steel cleaner (ex. Bar Keepers Friend). Once cleaned, we recommend using a stainless steel polish (ex. Weber's brand) to keep it looking its best in-between cleanings.
Once a week we would recommend wiping down the grill with a wet towel or rag and then drying completely.
We would only recommend covering your grill if you know inclement weather is coming.
The quicker you get at a stain the easier it will be to clean off.
Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
However, we are very sorry to hear you are seeing rust spots. We are happy to help.
If your grill is located in a coastal or humid area, or if chlorine is present in your environment, additional maintenance will be needed to keep up the appearance of the exterior steel parts.
Also, below are a couple helpful tips.
At the first sign of staining/discoloration/surface rust we would recommend cleaning with stainless steel cleaner (ex. Bar Keepers Friend). Once cleaned, we recommend using a stainless steel polish (ex. Weber's brand) to keep it looking its best in-between cleanings.
Once a week we would recommend wiping down the grill with a wet towel or rag and then drying completely.
We would only recommend covering your grill if you know inclement weather is coming.
The quicker you get at a stain the easier it will be to clean off.
Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Marc GB
from Texas
Gender:Male
Verified Purchase:Yes
Very pleased with this natural gas grill. Gets hot fast, and now i never have to go fill up propane tanks for it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: tnk2gether
from Kemah, TX
Gender:Male
Verified Purchase:Yes
Cooks evenly. Highly recommend adding a griddle, that's the bomb! Good looking grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com