Customer reviews from weber.com
Weber - Genesis S-435 Propane Gas Grill - Stainless Steel
Average customer rating
4.5
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
672
4 Stars
102
3 Stars
52
2 Stars
19
1 Star
35
91%of customers recommend this product.
(
656 out of
719)
Customer Reviews for Weber - Genesis S-435 Propane Gas Grill - Stainless Steel
Posted by: Mikey1
Verified Purchase:Yes
Great looking grill. Now the downside. Upon delivery, ignitor for the side burner didn’t work. Contacted Weber and they sent a new ignitor assembly. I had to install and now the burner is functioning. Two weeks of ownership and the stainless grates are rusting. Contacted Weber and they shipped a full set of new grates. Upon receipt I checked the grates with a magnet and in fact they are strongly magnetic. So the grates are a low grade of stainless so I will see how long these ones last.
On the positive side, Weber customer service was very pleasant to work with and very responsive.
Summing up, I would expect more from a grill this expensive.
On the positive side, Weber customer service was very pleasant to work with and very responsive.
Summing up, I would expect more from a grill this expensive.
Response from weber.comBy Weber Grills, Consumer Care, August 16, 2023
Thank you for your feedback and your patience. We are sorry for the disappointing experience you had with your grill's igniter and grates. We stand by the quality of our products and back them with a great warranty.
We expect your grill parts to be long-lasting and high-quality. Regular maintenance (cleaning) of the interior and exterior parts of your outdoor appliance will provide the best experience over time.
Your satisfaction is very important to us. We would like to know more about your experience and offer our assistance. Please look for our email outreach. Thank you!
We expect your grill parts to be long-lasting and high-quality. Regular maintenance (cleaning) of the interior and exterior parts of your outdoor appliance will provide the best experience over time.
Your satisfaction is very important to us. We would like to know more about your experience and offer our assistance. Please look for our email outreach. Thank you!
Written by a customer while visiting weber.com
Posted by: Moritz
from Hudson, FL
Gender:Male
Verified Purchase:Yes
Very nice grill, built well . Everything worked as expected.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Rickard
from Jersey Shore
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Problem starting. I have to start the pan warmer stove top to the left first before I am able to state the 4 grill burners.
Response from weber.comBy Weber Grills, Consumer Care, August 14, 2023
We appreciate your feedback and we apologize for the start-up issue you are experiencing. That is not the performance that we expect!
Our Care team of grill experts can solve your issue and get you grilling normally again. Please look for our email outreach soon. Thank you!
Our Care team of grill experts can solve your issue and get you grilling normally again. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: DenverDude
from Larimer County, Colorado
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This is a great grill for us propane fans. Our house in the country uses propane and our 1000 gallon tanks mean we don't have worry about running out.
The grill heats up very quickly (400°F in 5 minutes and over 500°F in under 10 minutes). It can also do low and slow for items like prime rib roasts. We recently did a prime rib roast using the rotisserie accessory and it was our best prime rib ever.
The cast iron grates produce great grill mark and works far better than grates made of stainless steel rods, in part they are substantially heavier.
I have cooked on a variety of grills over the past three decades and this is the best one I've every used. I simply cannot find any flaws in it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from New Berlin, wi
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I love this grill! I use it all of the time and getting more and more adventurous with all of the attachments for it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Galveston County, Texas
Gender:Male
Verified Purchase:Yes
I see some reviews that are not favorable. I think this is the case because people expect it to perform without taking the time to get to know how to use it properly.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: P. Lugo
from Helotes, Texas
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Weber E-435 has made remarkable improvements with their product and with the sear burner as an added plus made grilling steaks ad chicken a delight. Can't wait to grill some shrimp.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
What a Sear zone!
on August 4, 2023
Posted by: patman65
from Central Iowa
Gender:Male
I just bought this grill and couldnt wait to use it. The Sear zone is awesome! The add-ons are great too. I love the half griddle.
I would recommend this to a friend!
Written by a customer while visiting weber.com