Customer Reviews for Weber - Genesis S-435 Propane Gas Grill - Stainless Steel
Customer Rating
1
Cheaply made.
on May 24, 2024
Posted by: Patrick EL
from West Hempstead NY
Expertise:Intermediate
I received this grill yesterday and am disappointed in the quality. My father has an older Genesis which is much sturdier than this. The lid on the new Genesis is much lighter giving it a slightly flimsy feeling. There are spots on the grill where during assembly the screws didn't line up well and it was like putting together a cheap table. The plastic knobs feel chinsy. One of the screw holes for the side burner is to big and it's not even a threaded hole, just a punch out in the steel for the screw to thread. The rivets on the extra storage door were loose leaving the hinge wobbly. There also are brackets missing for the propane.
All in all I wouldn't buy this again. All the things I mentioned are being covered under warranty but the feel of being cheaply made can't be covered. I'm going to attempt talking my father into letting me take his and send this piece of cheap garbage back.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 1, 2024
Your feedback is important to us. We apologize for your disappointing experience with the Genesis S-435 and would like to offer further assistance. Please look for an outreach from our Care Team soon. Thank you!
Love this grill!!!! It’s my first Weber and the quality of the way it’s built is so much better than old Q. I purchased the griddle for half the grill and kept grates for the other half. This allows you to cook a variety of different types of meals. My only knock on this grill is that I wish it would go a little higher temperature to really sear things on the griddle.
I didn't realize my old barbecue should have been replaced until I started using this new unit. The food cooks so much more even and faster. Should have done this years ago! Thank you Weber!
The Genesis grill is not an inexpensive unit. It is well built and very well designed! The construction is that of a higher end grill and I am pleased with it thus far. I have had a problem with the regulator valve and Ace is handling this. I am 65 and an avid cook. I have 1 large smoker and a ceramic cooker. The Genesis is the perfect addition to my outdoor kitchen.
Love this grill!! I've had a Weber Genesis for 12+ years and its been great. This upgrade is even better and I LOVE the searing option! Great job, Weber !!
Alright so I decided to " Pull The Trigger " and buy the Genesis E-435 Grill . I've had it now for 4 days and have used it twice already , and all I can say is "WOW" !! Now I will say that the paper instructions could be a little bit better . However , I myself downloaded the " BILT " app on my Iphone ( It's FREE ) , and found those instructions to be much better on the app . So I would highly recommend that you do the same also. After getting this beauty built , We fired her up , closed the lid , and ran it on high for 20 minutes to burn off any residue that it had . It smoked for about 10 minutes , then stopped . At first I was a little concerned that I had built it wrong , and that the smoke might be the wires burning....But all was good , No wires were harmed in this burn off ! So a few hours later , We fired her up again to grill some Steaks and some Shrimp along with a couple Jalapenos thrown on . This grill ( and the steaks ) didn't disappoint . This is truly a quality grill . The 2 accessories that I would recommend immediately are 1 - The Weber Cover , You definitely want to protect this gem from the elements. And this is a nicely made quality cover and then 2- The Grill N ' Go Light . This is an absolute must for evening grilling . Fits quickly and easily on the lift bar , and lights this beauty up perfectly. Weber easily got 5 Stars from me on this Grill ( And Their 2 Accessories). Yes , I would easily recommend the E-435 grill .