Love the grill, except the ignitor for the side burner hasn't worked since day 1. The assembler has ordered the part, but it still hasn't arrived after a few weeks. It does light with a match so I'm still able to use it.
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, July 26, 2023
Your feedback is very important to us. We are very sorry to hear your side burner igniter is not working. We are here to help. Our Care team is reaching out to help. Please look for our outreach soon. Thank you!
This is our 3rd Weber Grill over the last 30 years! Each one has been a dedicated workhorse for 15 years for our family. All others are just copy cats of the original Webers!
I am a fan of Weber grills I’ve had to weber grills for the past 20 years I will only buy a weber. I don’t even consider other grills they last long they cook very well is to clean easy to maintain. What more can I say?
I have not cooked on this grill a lot yet but I have big plans. I ordered the pizza stone and the roasting basket. It is beautiful with a lot of room to work and store accessories.
Great grill but Weber doesn't make a cover that fits this grill.
Response from weber.comBy Weber Grills, Consumer Care, July 30, 2023
Thank you for your feedback. We are thrilled to hear that you love your new grill! We apologize for any confusion about the cover, as we definitely make a cover for this model.
The part number for your 4-burner Genesis grill's cover is 7758. You can find it here: https://www.weber.com/US/en/accessories/grill-covers/gas-grill-covers/genesis-covers/7758.html
Our Care team would like to help you get the cover you want for your grill! Please look for our email outreach soon. Thank you!