Not bad but overrated in my opinion. Does not heat evenly and does not feel heavy duty. The storage on the side is too small for all the available accessories and is open to the elements and critters. On the top you can see all the wires and working parts on each side . They should have built a small metal cover for the gaps, it looks unfinished.
I purchased the grill a short time ago, and I assembled it. The directions were very easy to follow with no problems. The short time I have used the grill has been great.
It is not about a new grille purchase product repl
on June 8, 2026
Posted by: Wally Weber
from Bay Area California
Verified Purchase:Yes
I did not just buy the grill. I ordered a new set of replacement dials because one of them had broken. The process was unnecessarily difficult. Your website is terrible, and follow up off mark. I also have on burner that will not light via the ignition system and therefore I have to ignite using a gas lighter. The Weber grilles I used to know no longer seem to exist. Purchase and Ownership have not been a great experience.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 16, 2026
Your feedback is very important to us. We are sorry to hear about the broken knob and the burner not igniting. We understand how frustrating this experience can be, and we are here to help. Please look for an outreach email from our Care Team soon. Thank you!
The Temperature control is wonderful and has worked well for everything from brisket to roast chicken. My only complaint is the side burner needs to be lit with a match.
The cover turned yellow and I can’t get it off or back to normal. I contacted tech suppor and they were supposed to send me cleaning instructions and chemicals but never did. Other wise the cooking is great.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, June 9, 2026
Thank you for your feedback. We are sorry to hear about the discoloration on the grill. We see that your order has already been delivered, and we apologize for the delay. Please let us know directly if the discoloration has disappeared or if you have any other questions or concerns. We are always here to help. Thank you!
Never got it told me free shipping then they ask for more money for shipping I wont own a Weber ever
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 5, 2026
Thank you for your feedback. We are sorry for the frustration and any confusion about your grill order. Shipping is free for orders over $99. We would like to help clarify the order issue and get you grilling. Please look for an email outreach from a member of our Care team. Thank you!