Customer reviews from weber.com
Weber - Genesis S-435 Propane Gas Grill - Stainless Steel
Average customer rating
4.6
(789 Reviews)
Rating breakdown 789 reviews
5 Stars
612
4 Stars
90
3 Stars
46
2 Stars
18
1 Star
23
93%of customers recommend this product.
(
595 out of
643)
Customer Reviews for Weber - Genesis S-435 Propane Gas Grill - Stainless Steel
Posted by: Brojo
from Saratoga Springs, NY
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Good overall grill with plenty of cooking spaces. Cooking grates a bit wide compared to older versions so some small food pieces can fall through. Charring section takes a bit longer to char than would prefer. Used x3 thus far.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 24, 2022
We appreciate your feedback! Our goal is to provide our grillers with all of the tools and features they need to achieve enviable results.
In our experience, it takes some time to transition from one beloved grill to another. We are sorry to hear that you lost some smaller morsels while grilling! It may be helpful to use one of our Weber CRAFTED accessories to cook smaller items with confidence.
We are surprised to hear that your sear zone is taking longer than expected! Here is how we recommend using the sear zone to achieve restaurant-quality results:
1. Turn on the grill’s main burners and set them for high heat.
2. Turn the sear zone knob to the ON position.
3. Preheat your grill for 15 minutes.
4. After preheating, leave the sear burner control knob and the burner knobs to either side on high. The remaining burner(s) can be turned to off or low.
*NOTE: The amount of time you use the sear zone depends on the type of meat, its thickness, and your cooking method (approximately 60-90 seconds for quality sear marks). *
5. Once searing is complete, the meat can be moved over to moderate heat and cooked to your desired doneness.
We want to help you get the most out of your new grill. Please look for an email outreach from our Support team soon. Thank you for being a Weber fan!
In our experience, it takes some time to transition from one beloved grill to another. We are sorry to hear that you lost some smaller morsels while grilling! It may be helpful to use one of our Weber CRAFTED accessories to cook smaller items with confidence.
We are surprised to hear that your sear zone is taking longer than expected! Here is how we recommend using the sear zone to achieve restaurant-quality results:
1. Turn on the grill’s main burners and set them for high heat.
2. Turn the sear zone knob to the ON position.
3. Preheat your grill for 15 minutes.
4. After preheating, leave the sear burner control knob and the burner knobs to either side on high. The remaining burner(s) can be turned to off or low.
*NOTE: The amount of time you use the sear zone depends on the type of meat, its thickness, and your cooking method (approximately 60-90 seconds for quality sear marks). *
5. Once searing is complete, the meat can be moved over to moderate heat and cooked to your desired doneness.
We want to help you get the most out of your new grill. Please look for an email outreach from our Support team soon. Thank you for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Phoenix Az
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Make sure when it is assembled that all the wires are connected
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dula boy
Verified Purchase:Yes
This is everything I thought it would be. It took me a long time to put it together, but I am old and not to strong and was not rushed. It is well constructed, heavy. It lights fast and heats up to a temperature of about 650 degrees when preheated and is much hotter than my previous grill. I am very satisfied with this grill..
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: Gramps John
Verified Purchase:Yes
Heats up really fast and built with quality material.
Written by a customer while visiting weber.com
Posted by: Nat Comisar
from Cincinnati, Ohio
Gender:Male
Verified Purchase:Yes
Easy to assemble and nice looking. However the grill doesn't get as hot as I'm used to with other grills.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, May 26, 2022
Thank you for your feedback regarding your Genesis S-435. We are so sorry to hear your grill is not getting as hot as you would like it to.
We want to get a better understanding of what temperatures you are achieving to help you get the best experience possible from your new grill.
It is possible your grill could be in bypass. Here is a link to check for that.
https://www.weber.com/US/en/blog/burning-questions/why-wont-your-gas-grill-get-hot-its-probably-in-bypass-mode/weber-29816.html
Please look for our email outreach. We look forward to assisting you further. Thank you!
We want to get a better understanding of what temperatures you are achieving to help you get the best experience possible from your new grill.
It is possible your grill could be in bypass. Here is a link to check for that.
https://www.weber.com/US/en/blog/burning-questions/why-wont-your-gas-grill-get-hot-its-probably-in-bypass-mode/weber-29816.html
Please look for our email outreach. We look forward to assisting you further. Thank you!
Written by a customer while visiting weber.com
Posted by: JPSP-2022
from Holly Springs, NC
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I love my new Weber Natural Gas Grill, our hamburgers tasted amazing. Can't wait to grab some steaks and grill them as well. It was so easy to clean and plenty of storage space.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: 1JimmyB
from Metro Milwaukee
Verified Purchase:Yes
It gets hotter than any grille you’ve ever had before. It’s awesome
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Alan Castle
from Broomfield, CO
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Works great - you can't go wrong in purchasing one for yourself!
I would recommend this to a friend!
Written by a customer while visiting weber.com