Not as good as my last three burner genesis, more heat!
Response from weber.comBy Weber Grills, Consumer Care, January 12, 2023
Thank you for your feedback and for being a long-time Weber fan! It means a lot to us that you chose a new Weber!
Your grill should easily reach 500-550F, which is plenty hot enough to grill.
It sounds like your grill may be in a safety mode known as “bypass." What’s happening is that the regulator thinks there’s a gas leak, so it reduces the pressure. Follow these instructions to reset the bypass safety mode. This is not only the reset, but how you want to light your grill each and every time.
Open the lid Make sure all knobs are in the off position (including side burner if applicable) Turn your LP tank on all the way Wait 60 seconds Turn the first burner to start/high Hit your igniter Turn on the remaining burners one at a time and set each to high Close the lid Let your grill preheat to 500-550°F
Our Care team is here to help! Please look for our email outreach soon.
Love the room and how well it grills. Very easy to control temperature. Not loving the spots of rust already appearing on the burner control console after only a month and always being under a Weber grill cover when not in use. Definitely appears to be some quality issues with rust on the newer grills.
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, June 4, 2023
We greatly appreciate your feedback. We are excited to hear you are enjoying your new Genesis S-435!
However, we are very sorry to hear you are seeing rust spots. We are happy to help.
If your grill is located in a coastal or humid area, or if chlorine is present in your environment, additional maintenance will be needed to keep up the appearance of the exterior steel parts.
Also, below are a couple helpful tips.
At the first sign of staining/discoloration/surface rust we would recommend cleaning with stainless steel cleaner (ex. Bar Keepers Friend). Once cleaned, we recommend using a stainless steel polish (ex. Weber's brand) to keep it looking its best in-between cleanings.
Once a week we would recommend wiping down the grill with a wet towel or rag and then drying completely.
We would only recommend covering your grill if you know inclement weather is coming.
The quicker you get at a stain the easier it will be to clean off.
Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
Love the functionality of the grill but for one thing - the under grill cabinet storage of the LP tank. Very awkward. Should have left it to an open side for easier access
I’m a little disappointed with the following 2 items. First the griddle doesn’t come in any size other than the full space of the grill. Why don’t they provide a half size. It would be so much easier to put in and out. And, allows you to grill and griddle at the same time. Second, the grill doesn’t seem to cook effectively on the side away from the burner. We have to cook chicken, as an example and extra 10 to 15 min to get the crispy skin and cooked all the way through. Steaks are too coked through and through even though we seer them first. They actual cook better on the griddle
I would recommend this to a friend!
Response from weber.comBy Consumer Care, August 6, 2024
Thank you for your feedback. We are happy to pass along your suggestion regarding a half-size griddle option for the newer models. One of our care team members will contact you so we can offer our assistance with getting your grill to cook evenly.
This is my second one the first one I spent 3 hours to put it to together and it leaked really bad returned it got another one it it leaks and I can’t find where it is coming from . I had a members mark grill for ten years never had anything like this happen I buy a expensive Weber and I have trouble like this
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, September 10, 2025
We sincerely apologize for the issue you've experienced and will be happy to help. It's always recommended to double-check the propane tank gasket for any damage. Please keep in mind that with exchange LP tanks, you are using something that many people could have used before you. If you suspect something is wrong with your LP tank, we recommend borrowing a proven LP tank you know works from a friend, family member, or neighbor to rule the LP tank out as the source of the issue. It is essential to look over the LP tank gasket before hooking up your hose and regulator and using your grill. A defective LP tank gasket can lead to gas flow and gas leak issues. Our team will be reaching out to you to help you resolve this. Thank you!