Customer reviews from weber.com
Weber - Genesis S-435 Propane Gas Grill - Stainless Steel
Average customer rating
4.6
(788 Reviews)
Rating breakdown 788 reviews
5 Stars
611
4 Stars
90
3 Stars
46
2 Stars
18
1 Star
23
93%of customers recommend this product.
(
594 out of
642)
Customer Reviews for Weber - Genesis S-435 Propane Gas Grill - Stainless Steel
Posted by: R.o.b.e.r.t D
from Fresno Ca
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Some of my burners do not ignite, which I have to ignite manually.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, May 16, 2022
We appreciate your feedback and we apologize for the inconvenience with your burners. We expect the ignition system to provide consistent results!
It is possible that the igniter electrodes which light your burners shifted during shipping or assembly. We recommend checking the end of the burners to confirm each electrode is parallel to the top of the burner.
We also recommend checking the wire connections at your igniter module under the grill.
Our Support team is here to help! Please look for our email outreach soon. Thank you!
It is possible that the igniter electrodes which light your burners shifted during shipping or assembly. We recommend checking the end of the burners to confirm each electrode is parallel to the top of the burner.
We also recommend checking the wire connections at your igniter module under the grill.
Our Support team is here to help! Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: JP P
Verified Purchase:Yes
Arrived with a massive scratch across entire hood and missing pieces. Ridiculous.
Response from weber.comBy Weber grills, May 28, 2024
Your feedback is very important to us. We are so sorry to hear about the scratch on your lid. We are here to help and will make this right. Please look for our outreach email soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
Great quality grill
on February 7, 2022
Posted by: STinATX
from Austin Texas
Gender:Female
[This review was collected as part of a promotion.] This grill is amazing especially if you're not a pro griller. It has so much space so you can really fit a lot on it. It's very simple to use and not hard at all to hook up. It also is nice looking to have sitting on your patio/deck. It heats up very quickly and is easy to clean off. Definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from South Carolina
Gender:Male
Verified Purchase:Yes
The grill is great I have grill things all the time. It easy to used the temperature is easy control love it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3
Get your soapy water ready!
on June 26, 2025
Posted by: SanMan524
from New Jersey
The amount of effort I had to use to get the plastic off of the lid and the door handles is completely UNACCEPTABLE. Shame on you Weber! I had to removed the lid and repeatedly wipe the lid and doors with soapy warm water (as suggested by Weber support) and slowly and meticulously remove the plastic one small piece at a time for 20 minutes. The next morning there was still glue residue all over the lid and the doors. I ended up using isopropyl alcohol on paper towels for another 10 minutes or so get get the glue off. UNACCEPTABLE! I will post this in all of my online reviews. So frustrating!
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 23, 2025
Your feedback is important to us! We're sorry to hear about the sticker residue on the grill. For these cases, we recommend blowing the part with a hair dryer to make the adhesive more pliable and using 91% isopropyl rubbing alcohol to try and remove the remaining adhesive.
We sincerely apologize if the recommended method did not work. Your satisfaction is our priority, and we want to make this right. Please look for an outreach email from our Care Team soon. Thank you!
We sincerely apologize if the recommended method did not work. Your satisfaction is our priority, and we want to make this right. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
Just in Time for the Big Game!
on February 10, 2022
Posted by: PeytonG
from Stillwater, MN
Gender:Male
[This review was collected as part of a promotion.] This Weber Genesis gas grill is great! It arrived just in time for the Big Game so we will be breaking this grill in! It took 2 adults approximately 2 hours to put it together. The step-by-step directions were fairly simple to follow. Could one person put it together? No, there are definitely times having a second person is a must. I really the large cooktop and the side burner will come in handy too. The grill looks impressive on my patio too. I can't wait to have everyone over this weekend to enjoy it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Just perfect
on February 14, 2022
Posted by: Lish77
from Virginia Beach, Va
Gender:Female
[This review was collected as part of a promotion.] We got this Weber grill a few weeks ago. Let me tell you it's amazing. It was easy to take out and put together. Cooked food amazing and evenly which is awesome. The look is even amazing! This by far is the best grill we have ever had. Looking forward to summertime grill outs with the family.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Lincolnton NC
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Cooks as good as propane grill will.
Don’t hold smoke well ,but can smoke in it.
Works like it should when using the rotisserie and holds very good temp. Some assembly required.
Don’t hold smoke well ,but can smoke in it.
Works like it should when using the rotisserie and holds very good temp. Some assembly required.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, March 20, 2022
Thank you for your feedback! We are glad to hear that you are using your new grill to do exciting things like smoking and rotisserie grilling.
We apologize for any inconvenience you experienced during assembly. The BILT app is recommended as a supplementary tool to make assembly easier.
We would like to know more about your experience and offer our assistance to help you get the most from your grill. Please look for an email outreach from our Support team. Thanks for being a Weber fan!
We apologize for any inconvenience you experienced during assembly. The BILT app is recommended as a supplementary tool to make assembly easier.
We would like to know more about your experience and offer our assistance to help you get the most from your grill. Please look for an email outreach from our Support team. Thanks for being a Weber fan!
Written by a customer while visiting weber.com