This is my 2nd weber in 20 yrs,,,the first is now residing at a friends house and going strong. This new 4 burner unit offered more cooking space,,,and that was the strongest reason for my selection. Its well built,,took me 4 hrs alone to assemble, and it heats up fast and even,,,searing some steaks or burgers is easy,,,leaves them juicy and delicious. I went for a rotisserie with baskets for ribs,,and a skewer set for shish kebabs..folks Weber is as good as it gets.
Final product seems pretty good. Expensive, directions were not great, was short screws, and one piece had multiple paint dipping gaps and also required replacement. Service replacement was pretty prompt on both items, but was unexpected on such a pricey grill.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 31, 2022
Thank you for your feedback. We are happy that you love your grill!
We want all of our grillers to feel confident that we will have their back any time they need us! We normally would never expect a new grill to need replacement parts, and we apologize for the inconvenience. We appreciate you contacting our Support team and giving us the opportunity to correct the issue.
We would like to express our appreciation and make sure you have everything you need. Please look for an email outreach from us soon. Thank you and grill on!
The grill deserves a 5-star rating. Maintaining the correct temperature is a breeze regardless of what you are grilling, and I love the sear burner. Cleanup is also much easier than with my previous grills.
I deducted one star due to difficulty in manipulating the propane tank (which weighs ~17 pounds when full). You have to manipulate it by extending the tank at arms length in side the cabinet while squatting or kneeling. Some with lower back issues won’t be able to hang the tank and will need to solicit assistance.
I really like the grill, but the lid bumpers have already broken and now the lid is making metal to metal contact with the lower box.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, June 1, 2022
Thank you for your feedback. Your satisfaction is very important to us and we're happy to know you are enjoying your new grill!
We are sorry to learn that your lid bumpers are not performing as expected. We produce products that are meant to be long-lasting! Occasional imperfections can arise during manufacturing despite our best effort to avoid them. For that reason, we back our products with a generous warranty.
We appreciate your patience and understanding! Our Support team is sending a set of replacement lid bumpers. Please look for our email follow-up soon! Thank you!
Amazing grill soo far. Gets blazing hot and has enough room to cook at different temps for bigger groups. Love the new pull out tray to clean drippings between use.
I had a Vermont Castings bbq for years and it worked very well. It finally died this Spring, and I bought this Weber. So far it’s been great. It cooks evenly and quickly.
I’ve owned three Weber grills over the last 20 plus years and will never buy anything else. They last a long time and work very well. My new grill is large and has a sear section. I love it.