Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Alex Favero
from Chicago, IL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Exactly what I was looking for! It sears steaks and burgers perfectly. It smokes all meats where they are tender and juicy. I’m very happy with my purchase and would recommend it to anyone looking for a smoker that can act like a grill too.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: GSR1111
Verified Purchase:Yes
I bought this because my previous pellet grill broke down every time I used it to cook for others. So far no problems. The grill warms up quickly and will reach the advertised 600°. I have cooked steaks and chicken so far, nothing low and slow yet. The right side cooks quicker than the left side but I think that is by design. You sear on the right side. I bought this grill because of my experience with my 15 year old Weber Genesis as well as expert reviews.
Written by a customer while visiting weber.com
Posted by: Pat Del
from Sarasota, Fl
Gender:Male
Verified Purchase:Yes
Easy to use. The App is great. Love the temperature probe. Holds the temp perfectly. Easy to move around on the four wheels. Pellets get hung up sometimes otherwuse five stars.
Written by a customer while visiting weber.com
Posted by: RobbyG
from Riverside, CA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This thing is great. I was worried about the issues with the first gen, but Weber has fixed those and really knocked it out of the park with this one. I used to have a pellet grill for smoking and a gas grill for grilling. I gave those away now that this has proven itself to be great at both. This is a pellet hungry machine, buy in bulk if you can.
Written by a customer while visiting weber.com
Posted by: Greg8071
from Raleigh NC
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I’m stating to get used this grill but the right side is way hotter and burns food compared to the left.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, May 5, 2023
Thank you for your feedback. We are so sorry to hear about your experience. We are happy to help. It is important to make sure your grill is fully preheated with the lid closed before adding food.
After preheating, the heat will start to even out. When you open the lid, the Smoke Fire engine will start running harder to keep the temperature up. When the lid is open, especially for extended periods of time, outside factors such as wind can redirect the flame and heat.
It sounds simple, but keep that lid closed for best results.
Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
After preheating, the heat will start to even out. When you open the lid, the Smoke Fire engine will start running harder to keep the temperature up. When the lid is open, especially for extended periods of time, outside factors such as wind can redirect the flame and heat.
It sounds simple, but keep that lid closed for best results.
Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Mike in Wisconsin
from Waukesha, Wi
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Very nice grill. I like the control board and the fact it comes with temperature probes. The Weber Connect feature is also nice. I have only used the grill once so far to smoke a pork butt and experienced pellet bridging (pellets in the hopper but not being picked up by the auger). Would be nice to be able to set custom temperature alerts like Meatstick or Meater which I submitted to Weber as a feature update. Larger wheels would also be nice as an option for those of us without a concrete or wooden patio / porch / deck. The small wheels would sink very easily into soft turf.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Rick Mc
from South Carolina
Gender:Male
Verified Purchase:Yes
The grill is well designed and cooks great when it performs properly: however, I have had significant issue with the electronic controls. On multiple occasions when trying to cook at 225 for an extended period of time the grill simply shut down. Recently during cooking I tried to increase the grill temperature from 300 to 500 and it immediately went into a "cool down" mode. Had to finish my expensive steaks inside under the broiler. There definitely seems to be some bugs in the control system.
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, May 4, 2023
Thank you for your feedback. We are so sorry to hear about your grill not reaching temperature and going into shut down. We want to know more about your experience to assist you further. Our Care team will be reaching out to follow up. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
Gets HOT! Produces enough heat to sear steaks.
on April 29, 2023
Posted by: 36inch
from Florida
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Bigger than I needed but for the price difference only made since.
I would recommend this to a friend!
Written by a customer while visiting weber.com