Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Lenn
from Baltimore Md
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This smoker is awesome!!! The first thing I made was a little disappointing but I was so anxious to use it I didn't follow the guides but after follow the guides my goodness I made some of the best ribs and a ribeye the was the best I ever eaten I was a little doubtful about the SmokeFire! After reading some of the reviews but I waited for the 2nd Gen and I absolutely have had no issues I follow Weber instructions to the (T) 6 cooks so far and everything is great
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: GGK & Bbq
Verified Purchase:Yes
I am very pleased with this smoker! It does what it’s made to do. So far I’ve cooked a prime rib roast, chicken,& tri tip all with excellent results!
Written by a customer while visiting weber.com
Customer Rating
3
The feature of easy clean out is a lie
on December 22, 2020
Posted by: Joe Tang
from Los Angeles,CA
Gender:Male
Expertise:Intermediate
Everything is great but the advertisement of easy to clean or some thing along the line because it takes a good hour to clean from the grates down to cleaning to the grease
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Great Grill/Smoker but still needs tweaking
on December 18, 2020
Posted by: Pete K.
from Downers Grove, IL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Most everything about the EX6 is great. There are some issues with flare up at the bottom and the app doesn’t always sync with the controls.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Brentb
from Minnesota
Gender:Male
Verified Purchase:Yes
I wanted to like this grill but it just wasn’t up to the task. The pellets never fed right so it kept flaming out. In 2 weeks I went thru 4 igniters. The control unit finally had an “unspecified error” and stopped working. I took it back to the store. I believe Weber is unparalleled in charcoal and gas grills and I use my other Weber summit grills weekly. Sorry Weber, I still love your products and your customer service but this one had to go.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, December 19, 2020
We understand that you have returned this unit however we are sorry that this experience did not match your expectations. We are working diligently to help with new firmware and software updates to help better enhance your grilling experience! The technology behind these grills is ever-evolving, and we do hope that you will give our grills another chance in the future. If you have additional questions or concerns please reach out to our support team. Thanks!
Written by a customer while visiting weber.com
Customer Rating
5
Love the food this thing puts out.
on December 16, 2020
Posted by: Josh243
from San diego
Gender:Male
Expertise:Intermediate
I bought this a few weeks ago and I have already cooked a good variety of meets and foods. Everything has turned out tremendously, yes in the first version there were some bugs but they were quickly sorted out, gen2 seems to be amazing, have already run over 60lbs of pellets through it. Only had one issue with a void in the pellets on an overnight cook. Tested it out more with supervision and it hasn't happened again. But I expect that to occur every now and then.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Bearded Hog BBQ
from Broken Bow, NE
Gender:Male
Verified Purchase:Yes
Having used other brands of pellet smoker/grills, I was excited to see Weber come to the market with one. And after I used it, I was more excited! It works great, gets up to temperature fast, holds temp very well & the features of the Weber Connect are awesome! I would definitely recommend this smoker/grill to anyone, first time user or seasoned pro!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
More work than it’s worth
on December 13, 2020
Posted by: ScoArb
from NY
Gender:Male
After hearing all the issues with this grill at first release I shied away. When I saw a “2nd generation” was released, I jumped at the opportunity to add this to my Weber arsenal. I sincerely regret that. Temperature control is easier in a 22” kettle. Pellets don’t feed properly (yes, I use Weber brand). The poor feeding leads to the opportunity for the temperature to drop, and when the grill tries to raise the temperature it spikes wildly, so if you’re not glued to the phone or the temperature screen, you run the risk of ruining your bbq. The temperature variation between the left and right side of the grill ranges from 50 to 100 degrees an hour after the grill preheats. Weber’s response of when you open the lid the wind pushes the flame to the right is just baffling.
At this point I wish I had just purchased a 2nd summit charcoal.
At this point I wish I had just purchased a 2nd summit charcoal.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, December 14, 2020
We thank you for taking your time to submit your review and we are very sorry to hear about your disappointment. This is not the quality we expect from our SmokeFire grill. However we can see that our support team is actively working on a solution with you! Please let our team know if you have any further questions. We want to make sure you have the best grilling experience with your SmokeFire!
Written by a customer while visiting weber.com