Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Anonymous
from Louisiana
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
[This review was collected as part of a promotion.] Weber has gone and done it again. Built the best pellet smoker on the market today. I have always been drawn to Weber because in today's disposable world Weber prides itself in offering products that stand the test of time. The EX6 is no different, from the quality craftsmanship to a customer service department that's second to none I'm assured my Smokefire will be handed down to many future generations. I can honestly say I just purchased my grandchildren's grandchildren's smoker.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Will from SE PA
from Southeastern PA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned a Generation 2 EX6 for about two months now. Although not without a few glitches, overall I am very satisfied, especially with the quality and responsiveness of Weber's customer service. I purchased the grill because I wanted an "all in one": a device that could smoke as well as grill. I realize that this usually requires compromise in that it would not be best at anyone one thing, but that was ok with me. I have not been disappointed. Grilling and smoking experience so far has yielded great tasting food. Although I have experienced a few issues with the grill controls becoming unresponsive, each time I was able to quickly correct the situation without a significant interruption. I am hopeful that Weber will continue to make improvements, especially in software which appears to the the root of most problems, and roll them out to owners. In all, very satisfied and 4 stars only because of the few issues that have occurred.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Smokey50
from West linn OR
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Got this for Christmas use it 2 to 3 times a week . Cooks perfectly ever time. Love it way better then my Other pellet grill
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: mr cman
Verified Purchase:Yes
work's great so far only issue is pellets need to push down at time's should have a small vibrating device that turns on time to time to solve issue.
Written by a customer while visiting weber.com
Posted by: New owner2021
from Medina ohio
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The temp control is not consistent. Half the time it stays at temp set and half the time it drops and won’t recover. I have to watch it closely to make sure it’s not dropping temp. When it does I have to reset another temp then watch constantly because more than likely will have to continue to reset temps to keep it at the desired temp.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, January 25, 2021
Hello, we are very sorry to hear about this issue. We have passed your information and our support team will reach out via email. Thanks!
Written by a customer while visiting weber.com
Posted by: Will H
from Boulder CO
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
A great Grill. Heats to 200 in 12 minutes, 500 in 18 minutes. The Smoke boost rocks! The first starter was faulty, installed a new starter. No problems since then. A Bit of a flare up, but I know the problem(Grease Build up). This will be my full time grill from now on.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Darrick
from Minnesota
Gender:Male
Verified Purchase:Yes
When it works its great. Ive had numerous flame outs when using smoke feature. Had a flame out during a long cook because pellets captivating in hopper.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, January 10, 2021
Hi, We are sorry you are having a bad experience with the grill. We will reach out to you via email to help you out with these issues. Thank you!
Written by a customer while visiting weber.com
Posted by: khFelix
from Texas
Gender:Male
Verified Purchase:Yes
Best grill I’ve ever owned. This grill continues to amaze me. It can cook low and slow all day long or sear steaks at 600 degrees.
I would recommend this to a friend!
Written by a customer while visiting weber.com