Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Customer Rating
5
The Grill to end all Grills & Ruin any Diet.
on April 21, 2021
Posted by: Cincy17
from Marshall, MI
Gender:Male
[This review was collected as part of a promotion.] I bought this a Month ago, first time with a pellet Grill. And I must say, instantly impressed. I choose Weber over some of the other leading Brands because of their devotion to a solid product and integrated design features, and they didn't disappoint.
First usage was an 18hr Brisket Cook. Needless to say, my entire neighbor is asking what's for dinner and I'm more fearful ill eat too much as a result.
The Features allow for a solid cook that will leave your mouth watering. Webers Technological advances make Grilling a breeze, and with Bluetooth features to monitor your cook, you'll never have to worry about over or under cooking ever again.
Absolutely one satisfied customer that will now be a Weber Lifer. GREAT GRILL!!!!
First usage was an 18hr Brisket Cook. Needless to say, my entire neighbor is asking what's for dinner and I'm more fearful ill eat too much as a result.
The Features allow for a solid cook that will leave your mouth watering. Webers Technological advances make Grilling a breeze, and with Bluetooth features to monitor your cook, you'll never have to worry about over or under cooking ever again.
Absolutely one satisfied customer that will now be a Weber Lifer. GREAT GRILL!!!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Scocar
from VA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I really like this grill. The ability to reverse sear with the smoke boost feature then turn it up to 500+ is awesome. There are some spots on the grate that are cooler than others at high temps but it’s manageable. It’s definitely a game-changer. If Weber can figure out how to get a more even sear temp throughout the entire surface, there would be zero competition.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 2, 2021
Hi! Congratulations on your new Smokefire EX6 grill! We are excited to hear you are enjoying the smokeboost feature. It is unfortunate to hear of the uneven heating, in regards to this we do suggest keeping the lid closed when preheating and only open the lid when turning the food. Our support team will also reach out via email with more helpful tips for even heating. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
The Best Cooking Apparatus in My Weber Arsenal
on April 20, 2021
Posted by: Androomantoo
from Olathe, KS
Gender:Male
Verified Purchase:Yes
I've got a 10 year old Performer (propane ignition model), a 20 year old Genesis Silver B, and a ~15 year old Smokey Mountain Cooker. The EX6 has taken the throne as king of the back yard. The others still have their place, but the EX6 is just so convenient and produces such good flavor it's hard not to use.
In short, the SmokeFire has been amazing. Anything from an overnight pork shoulder to some home made flatbread pizzas it's exceled at all tasks. There is a slight learning curve but each thing I cook turns out better than the previous attempt, just takes a little tweaking to my typical grilling/smoking recipes.
I haven't noticed any drastic temperature differences between left and right side of the grill except when running it very hot. When running 400+ the areas directly to the sides of the fire pot will be a decent amount hotter than the rest of the grill but that's easy enough to work around.
Taking a nasty tumble after being hit by an overzealous Greyhound (and smashing up the back of the hopper in the process) didn't slow it down one bit! I wish it wasn't mangled, but performance is unaffected.
And as a final note. In over a dozen cooks so far I have not experienced any of the problems I had read about. I do make sure to empty the hopper after every other cook and vacuum out the barrel, fire pot, and auger (what I can reach) after every ~15 hours of cook time or 3 cooks, whichever comes first.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: 1-Jesus
from San Antonio
Gender:Male
Verified Purchase:Yes
Broke after one time, waiting to take back to store to get it exchanged.
Response from weber.comBy Weber grills, Weber grills , April 20, 2021
Hi, thanks for taking the time to provide your feedback! We are very sorry to learn your grill is not working properly. You should certainly have no issues using your new SmokeFire EX6. We have reached out to you via email in hopes you have not returned the grill yet so we can assist you with this and get your grill working as expected. Thanks!
Written by a customer while visiting weber.com
Posted by: Cap'n AHab
from ILL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This is my first pellet grill. I've enjoyed it so far. Slow cooking has been a breeze and the temperature control has been great. I've followed the cleaning instructions and haven't had a problem.
The only area that I haven't figured out is how to do great searing on it. I had a side sear burner on my previous grill and believe that I can do it here, but I'm still learning on the best ways to do so.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: E Q.
from Cary, IL
Gender:Male
Verified Purchase:Yes
The Weber Smokefire is a great pellet grill option that offers convenience, flavor, versatility, competitive pricing, and Weber’s excellent customer service support.
Coming from gas grills and charcoal smokers, there was a slight learning curve but Weber and specifically WeberBBQAusNZ currently has some amazing YouTube tutorial videos that both educate and provide inspiration. I hope Weber U.S. comes out with some videos soon that are of the same caliber as their counterpart down under.
Since purchasing the Smokefire, and completing many successful cooks, I’m confident it can replace both my gas and charcoal grills. Wifi connectivity and app capabilities are great for monitoring long cooks while going about your day.
4 out of 5 star rating because 5 year warranty on cookbox is not up to par with their other products, 3 year warranty on electrical components does not really inspire confidence in a flagship product, and no replacement parts currently available online to understand full cost of ownership as parts need replacement.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Crustycritter
from Harlingen, Texas 78552
Gender:Male
Verified Purchase:Yes
My Weber was delivered late, should've been delivered March 29th didn't get here till April 2nd. I was in the middle of cooking and the firmware decided to update shutting the grill down, causing the grease to pool in the bottom of the grill not realizing that the grease pooled in the bottom of the grill. I restarted the grill and started cooking again. Temperatures were wrong on my cell phone checked the grill and found a grease fire shut the grill down, and pulled off charcoaled meat!! Meat was lost as a result!
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , April 12, 2021
Hi, thanks for reaching out to Weber and congrats on your new grill! We are sorry to hear of the shipping delays and your disappointment, but we are glad to hear the grill arrived. When using your SmokeFire for the first time, it needs to be updated to the latest software and firmware so the grill can properly function. We have reached out to you via email to go over some maintenance advice and to offer you some helpful tips for using your new grill. Thanks!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Nashville, TN
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Puts out amazing food, even with a novice smoker using it. Would like to give it 4.5 stars bc the hopper (upgraded one) still doesn’t feed great and is hard to fill up without spilling pellets everywhere bc it’s narrow and behind the grill. I clean it regularly and have no problems. App remains a work in progress but continues to improve.
I would recommend this to a friend!
Written by a customer while visiting weber.com