Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: No thanks
Gender:Male
Verified Purchase:Yes
Had for about 3 weeks. Works great, enjoying the food
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Boilerhep
from Appleton, WI
Gender:Male
Verified Purchase:Yes
Steaks, chicken, ribs, brisket. It does everything well! Very impressed!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Love My New Grill
on April 28, 2021
Posted by: thgillis
from 92082
Gender:Male
[This review was collected as part of a promotion.] I got this grill for x-mas 2020. I LOVE it. Weber is HIGH quality and reliable! I did see the negative reviews online. I was a little concerned. However, I have had no issues every. I clean before every use and I only use the grill for smoking.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Super Happy
on April 28, 2021
Posted by: Matthew B
from San Diego
Gender:Male
[This review was collected as part of a promotion.] Purchased this to replace another pellet smoker. Loved both that it was Weber and that it could be both a grill and a smoker. So glad I made this purchase.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Exelent smoker at low temperature smoking
on April 27, 2021
Posted by: BBQ Eater
from Seattle
Gender:Male
[This review was collected as part of a promotion.] I've had this smoker for 4 months now and love making smoked anything on it! The only reason why it's not getting 5 stars is because of a fire I had inside the smoker. After spending time cleaning the grill I smoked a pork shoulder for 10 hours. To crisp the fat I turned the heat to 575F, stepped away for 2 min and when I came back everything inside was on fire. I would suggest improving the way fat is handled to lead it away from the fire pit and not have the outlets right next to it. Maybe a shoot on each side?
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , April 28, 2021
Thank you for taking the time to share your feedback! We are glad to hear that the variety of smoking options have enhanced with your new SmokeFire EX6! During long and slow cooks, a use of a drip pan is recommended. We have reached out to you via email to go over some maintenance advice and to offer you some helpful tips for using your new grill. Thanks!
Written by a customer while visiting weber.com
Posted by: Ben A
from Portland oregon
Gender:Male
Verified Purchase:Yes
The grill works great . Temp settings work well as they should . My only complaints are when shutting the grill down you have to go back out and manually turn the power switch off otherwise the circuit board and display stay on and just says it is now safe to turn off ( I have forgotten a few times and left the circuit board on over night ). Also it does seem to have a lot of ash/pellet dust flying around and sticking to the outside of the unit so it is always looks dirty . Overall I love the unit and it cooks great . Just a couple more small improvements that could be made in my opinion .
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , April 28, 2021
Hello, Wood naturally produces ash while burning, so there is a possibility with any pellet grill that some ash may blow out and onto the outside of the grill. This can easily be wiped down with a soft cloth or paper towel. We designed SmokeFire to ensure that ash collection is as easy-to-maintain as possible with a unique ash and grease collection drawer. Your feedback regarding the power switch is greatly appreciated. We will pass this along to the designated team. Thanks again, and grill on!
Written by a customer while visiting weber.com
Posted by: Joseph S
from San Jose CA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The smokefire is a great grill that offers amazing flavor and a great smoke ring just wish the heat was even throughout the smoker but I put pans underneath the grill grates to even it out and keep it clean
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , April 28, 2021
Hi! Your feedback is much appreciated! It is important to make sure your grill is fully preheated with the lid closed before adding food. After preheating, the heat will start to even out. When you open the lid, the SmokeFire engine will start running harder to keep the temperature up. When the lid is open, especially for extended periods of time, outside factors such as wind can redirect the flame and heat. It sounds simple, but please keep that lid closed for best results. If we can help with anything else do not hesitate to reach out to our support team at support@weberstephen.com or 1-800-446-1071. Thanks, and happy grilling!
Written by a customer while visiting weber.com
Customer Rating
5
Great Grill
on April 26, 2021
Posted by: Rbettar
from Alta Loma l,cA
Gender:Male
Expertise:Intermediate
[This review was collected as part of a promotion.] Have used it for multiple cooks and so far so good. Had one flame out but did not clean the bottom
I would recommend this to a friend!
Written by a customer while visiting weber.com