Really enjoying my SmoreFire. It burns pellets faster than expected and I’ve come to realize there is a shortage of Weber Pellets in my area. A clear reflection that others are enjoying their grills and burning more fuel as well. Food is delicious. Clean up, not so bad. Glad I got the big one.
Outstanding design and quality! The Weber team separates themselves from other wood pellet grills with heat this grill can generate. Service from Weber is second to none as well.
Bought brand new and the first time I turned the grill on got a Fan failure. I understand things happen but it’s been 3 weeks and I still do not have a replacement fan assembly.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, June 28, 2022
We are looking into what caused this matter so we can provide further assistance, our kind Support team would like to follow up with you. Please be on the lookout for an email, thank you!
Written by a customer while visiting weber.com
Customer Rating
1
Very unreliable - has never been able to actually
on June 26, 2022
Posted by: SimMedic
Gender:Male
Expertise:Intermediate
The Smokefire can grill and when it works the food is great. However, it will not hold lower temperatures, the firebox goes out routinely, and the augur gets clocked forcing resets and vacuuming. I have ruined several briskets. I can't use this grill anymore.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, July 3, 2022
Thank you for your feedback regarding your Smokefire EX6. We are so sorry to learn you are having an issue with your grill holding lower temperatures and flameouts.
Our Support team is here to help. Please look for our outreach shortly. Thank you!
Best pellet smoker ever. I have smoked all kinds of meats and love it!! The smoke boost is great to add that extra smoke. The extra high temperature 500 to 600 makes getting a perfectly rare seared steak cooked to perfection with ease. Never a flare up. We did end up with a hot spot but once I cleaned and removed the ashes the hot stop went away. The SmokeFire has become the perfect companion to our Weber Summit 660.
Excellent quality & craftsmanship. I looked at multiple brands of pellet grills, and I believe that Weber is hands-down the best designed and made. Have not yet used all features, have mainly just grilled burgers and chicken with it so far. And I'll say it does an excellent job of grilling. Looking forward to continued enjoyment!
My new smoker works like a charm. The convenience and confidence provided by the automatic pellet supply, the temperature probes and the app on my phone make great food easy and sure.