Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Jay in SoCal
Verified Purchase:Yes
Fantastic product - have been cooking on my 2nd Gen since December with absolutely no issue. Brisket, burgers, chicken, Christmas Prime Rib ... all have come out perfect and the temperature probes are spot-on. A very happy customer!!
Written by a customer while visiting weber.com
Posted by: Marc j
from California
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I love it. So far everything works great. No issues at all
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dan O'Q
from Coalinga, CA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This grill does what it supposed to do. From low & slow to hot and fast works great. I am a hands on guy, 71yr., and do not use the soft ware. The grill holds the temp that is set which makes it easy to accomplish the desired results. The fit and finish is superior to Brand X which my daughter has (about 18 mo.) and has quit, something in soft ware she says.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Misty B
Verified Purchase:Yes
Heats up fast. Minimal clean up. Great smoke flavor with the WEBER pellets.
Written by a customer while visiting weber.com
Posted by: Shane T
from Lafayette, IN
Gender:Male
Verified Purchase:Yes
This is my first pellet grill but I have used a WSM for years. So far it has worked great and it is nice to be able to set it and forget about it during long cooks. I would like to get more smoke flavor out of it but i haven't had a chance to experiment with many pellet choices yet.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Weber! You're almost there!
on May 8, 2021
Posted by: Buckingoodgrillin
from Wisconsin
Gender:Male
First of all I'd like to say I am very partial to Weber. I was looking for a smoker pellet grill and just couldn't settle on one, I seen that the Weber came out and couldn't help but notice through lots of research
there was lots of issues, I waited patiently for the second generation to come out and my wife happened to purchase me one for Christmas. Also, purchased one for my Dad- he had some issues from the get
go that I did not. Overall, I think it's a great unit needs a little bit of tweaking and it will be perfect. One thing I really hate about it is where the exhaust comes out on top of the pellet hopper it's always greasy and nasty. Maybe think about rerouting that to a side pipe or something? The other thing where the lid closes there is alot of build up. Suggestion would be to create a baffle inside to overlap the gap. When I peeled the label off the lid you can see where the label was at, I cannot for the life of me get it to go away. It's a lighter color where the label was. The grate position/size makes it really hard to flip anything more than burgers/brats let's say, if you have large(r) pieces of meat on the bottom grate. The upper grate just is not real functional. Another thought is making a secondary smoke option maybe a separate tube that feeds pellets in another area that creates extra smoke while grilling at a higher temperature. I was looking at buying Weber grilling utensils...... I have to be honest I found that your competitor utensils are much much better quality for a little bit more so unfortunately I settled with putting utensils on my Weber grill but I'm all about quality.
there was lots of issues, I waited patiently for the second generation to come out and my wife happened to purchase me one for Christmas. Also, purchased one for my Dad- he had some issues from the get
go that I did not. Overall, I think it's a great unit needs a little bit of tweaking and it will be perfect. One thing I really hate about it is where the exhaust comes out on top of the pellet hopper it's always greasy and nasty. Maybe think about rerouting that to a side pipe or something? The other thing where the lid closes there is alot of build up. Suggestion would be to create a baffle inside to overlap the gap. When I peeled the label off the lid you can see where the label was at, I cannot for the life of me get it to go away. It's a lighter color where the label was. The grate position/size makes it really hard to flip anything more than burgers/brats let's say, if you have large(r) pieces of meat on the bottom grate. The upper grate just is not real functional. Another thought is making a secondary smoke option maybe a separate tube that feeds pellets in another area that creates extra smoke while grilling at a higher temperature. I was looking at buying Weber grilling utensils...... I have to be honest I found that your competitor utensils are much much better quality for a little bit more so unfortunately I settled with putting utensils on my Weber grill but I'm all about quality.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Customer Service, May 14, 2021
Hello, thank you for taking the time to share your experience with your new SmokeFire and being a long-time Weber fan! What a great xmas present! It sounds like you have been doing a lot of smoking!
Regarding the lid sticker shadow, this could happen if it is not removed before starting the grill or it's left on and has been in the sun. You might want to try to use rubbing alcohol to remove the residue. If it does not come off, the lid carries a 5-year warranty against any manufacturing defects, and we can surely swap it out for you.
Since you were suggesting some smoke ideas, have you seen the wet smoke kit? Assuming you are using our SmokeBoost feature, too. If not, check it out in the app. The ideal smoking temperatures are between 160-200 degrees. Please know that when using the SmokeBoost feature, the display screen will not show the temperature. You may use the meat probes to measure the internal temp, but it's not needed!
Thanks for the feedback about your experience with flipping food with a full grill. We will make sure to pass this along to our team.
We would expect to see some grease buildup with the use of the grill, and you will want to wipe the lid down with a damp soft cloth or paper towel after usage to maintain. We will reach out to you via email to take a look at what you are seeing to see what specific tips we can offer.
We just came out with a new line of utensils called the Precision line. Like all of our tools, they are quality engineered, but the new line has some cool new features such as better handling of food, precision control, durable stainless steel construction!
If your dad has not already reached out to us, please encourage him to at support@weberstephen.com or 1-800-446-1071. We want all of our Weber fans to love their grill.
Again, we appreciate all of your feedback and we hope you get many great meals off your grill. Happy grilling!
Regarding the lid sticker shadow, this could happen if it is not removed before starting the grill or it's left on and has been in the sun. You might want to try to use rubbing alcohol to remove the residue. If it does not come off, the lid carries a 5-year warranty against any manufacturing defects, and we can surely swap it out for you.
Since you were suggesting some smoke ideas, have you seen the wet smoke kit? Assuming you are using our SmokeBoost feature, too. If not, check it out in the app. The ideal smoking temperatures are between 160-200 degrees. Please know that when using the SmokeBoost feature, the display screen will not show the temperature. You may use the meat probes to measure the internal temp, but it's not needed!
Thanks for the feedback about your experience with flipping food with a full grill. We will make sure to pass this along to our team.
We would expect to see some grease buildup with the use of the grill, and you will want to wipe the lid down with a damp soft cloth or paper towel after usage to maintain. We will reach out to you via email to take a look at what you are seeing to see what specific tips we can offer.
We just came out with a new line of utensils called the Precision line. Like all of our tools, they are quality engineered, but the new line has some cool new features such as better handling of food, precision control, durable stainless steel construction!
If your dad has not already reached out to us, please encourage him to at support@weberstephen.com or 1-800-446-1071. We want all of our Weber fans to love their grill.
Again, we appreciate all of your feedback and we hope you get many great meals off your grill. Happy grilling!
Written by a customer while visiting weber.com
Posted by: JoeRaider
from California
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Amazing smoker and grill. I’ve cooked low and slow, reverse seared, as well as baked salmon and pizza so far. Very impressed with the results.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Madison, MS
Gender:Male
Verified Purchase:Yes
This thing is fire! I am now the grill king all bow before me.
I would recommend this to a friend!
Written by a customer while visiting weber.com