Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Bib Walker
from Philadelphia
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This is an awesome machine only suggestion I would make is the pull out drawer should have a tighter seal so wind hits it it doesn’t Blow ash around the grill interior so much.know that I love it otherwise
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
This pellet grill works perfectly. Easily assembled and holds temperature. Rock solid and great taste. Looks beautiful in my backyard.
Written by a customer while visiting weber.com
Posted by: IslandSmokeGuy
from St Simons Island, Ga
Gender:Male
Verified Purchase:Yes
Difficult to get started. Hopper doesn’t feed all the pellets and have to push them down halfway through the cook. Temp fluctuations are all over the board. Weber sent me a new hopper slide but I haven’t installed it yet so I can’t comment in that. Hopefully the hopper replacement fixes the issue with pellet feed. Also, I’d like to see a better cleaning system instead of having to tear apart the grill to get the bottom clean.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, April 1, 2022
Thank you for your feedback. We are sorry to lean that you have not been having an excellent experience with your grill so far.
We recommend using Weber pellets for the best experience. We also recommend that the pellets be checked for freshness before grilling. A fresh pellet will snap when broken in half, not crumble.
Our Support team would like to help you get the most from your grill. Please look for our email outreach soon.
We recommend using Weber pellets for the best experience. We also recommend that the pellets be checked for freshness before grilling. A fresh pellet will snap when broken in half, not crumble.
Our Support team would like to help you get the most from your grill. Please look for our email outreach soon.
Written by a customer while visiting weber.com
Posted by: Roger Seid
from Sorrento, FL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
My EX6 has worked flawlessly, I'm quite impressed by it's performance. It has a huge amount of grilling area, so I always have plenty of room for whatever I'm smoking or grilling. The smoke flavor is amazing, and the 600 degree sear is perfect to finish of thick steaks.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Shefto
from Wyoming
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Excellent quality. Easy to assemble. Grills meat and fish great. Easy to clean. Very happy.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Not req
from Chicago
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The App us nice, but has some minor flaws in it. Ince you start the recipe, it doesn't make it easy to alter it (such as time to rest). Grill is great though, lovd it.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, April 21, 2022
Thank you for your feedback. We are sorry to learn that you have not been having an excellent experience with the app so far. We will be sure to share your feedback with our team for consideration.
Our Support team will be reaching out to follow up. Thank you!
Our Support team will be reaching out to follow up. Thank you!
Written by a customer while visiting weber.com
Posted by: Chad N
from iowa
Gender:Male
Verified Purchase:Yes
works as advertised, but overall have not been thrilled with it. Built like the spirit series of grills-thin walls, wish weber would focus again on quality and not price! updates are troublesome also
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, April 21, 2022
Thank you for being a long-time Weber fan! We greatly appreciate you taking the time to share your feedback with our team regarding the Smokefire EX6. We are so sorry to learn your experience did not match your expectations.
We want to know more about what you are seeing with the updates.
Our Support team is reaching out to assist you further. Thank you!
We want to know more about what you are seeing with the updates.
Our Support team is reaching out to assist you further. Thank you!
Written by a customer while visiting weber.com
Posted by: TKM - Fr
from Nashville, TN
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Pros:
- Like the flexibility to smoke, grill, sear
- Good size to do lots of food at once
- Love the connectivity and app
- Like the flexibility to smoke, grill, sear
- Good size to do lots of food at once
- Love the connectivity and app
Cons:
- It’s loud! This is my first pellet grill and I was surprised (and disappointed) at how much noise the fan makes
- Goes through pellets a lot faster than I expected; seems like a bag every 3-4 grill sessions
- Takes a long time to shut-down; I want to turn if off, not hear it anymore, and not think about it anymore while I eat
- It would greatly benefit from built-in storage (like the Genesis and Summit lines have underneath) - for extra pellets, grill tools, cleaning products, etc.
- It’s loud! This is my first pellet grill and I was surprised (and disappointed) at how much noise the fan makes
- Goes through pellets a lot faster than I expected; seems like a bag every 3-4 grill sessions
- Takes a long time to shut-down; I want to turn if off, not hear it anymore, and not think about it anymore while I eat
- It would greatly benefit from built-in storage (like the Genesis and Summit lines have underneath) - for extra pellets, grill tools, cleaning products, etc.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, April 21, 2022
Thank you for your being a long-time Weber fan! We greatly appreciate your feedback regarding the Smokefire EX 6.
We are glad to hear you are enjoying your grill and are pleased with its performance.
However, we apologize for the disappointment with the grill shut down timeframe and the fan noise.
Regarding the pellet consumption, it is 1-2 pounds per hour on low and slow temps and 3-5 pounds of pellets per hour on high heat cooking temperatures. Hopefully, this information is helpful.
Our team wants to learn more about your experience and assist you further.
Please look for an email from our Support team soon. Thanks!
We are glad to hear you are enjoying your grill and are pleased with its performance.
However, we apologize for the disappointment with the grill shut down timeframe and the fan noise.
Regarding the pellet consumption, it is 1-2 pounds per hour on low and slow temps and 3-5 pounds of pellets per hour on high heat cooking temperatures. Hopefully, this information is helpful.
Our team wants to learn more about your experience and assist you further.
Please look for an email from our Support team soon. Thanks!
Written by a customer while visiting weber.com