Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: DaveG63
from Cincinnati, Ohio
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great Grill, My previous pellet grill doesn't compare to this one. The Wifi/Bluetooth connectivity is much better than the previous one. The heat range is by far much better also, up to over 600F.
Really enjoying my grill.... Can't go wrong with Weber, right?
Really enjoying my grill.... Can't go wrong with Weber, right?
Written by a customer while visiting weber.com
Posted by: Just a grill dude
from Casper wyoming
Gender:Male
Verified Purchase:Yes
Love th grill not impressed with local support but webers support is amazing had to go to the manufacturer for help bit it was worth it
Written by a customer while visiting weber.com
Customer Rating
3
Great customer service
on March 8, 2022
Posted by: Jwill1978
Gender:Male
Expertise:Intermediate
This Weber EX6 was a gift. I had many issues with it such as, not powering on (after only 2 uses) then not holding temp accurately. I’m proud to say Weber has been there every step of the way sending replacement parts and even some free accessories! Seems to be working good now!
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, March 9, 2022
Thank you for your feedback. We are thrilled to hear that your SmokeFire grill has been working better since our Support team stepped in to help.
Your satisfaction is very important to us, which is why we back our products with an outstanding warranty and Support team.
If we can help with anything else in the future, you can reach us at Reviews@weberstephen.com or by phone (7 days a week 7AM-8Pm CST) at 800-446-1071.
Thanks for sticking with us and for being a Weber fan!
Your satisfaction is very important to us, which is why we back our products with an outstanding warranty and Support team.
If we can help with anything else in the future, you can reach us at Reviews@weberstephen.com or by phone (7 days a week 7AM-8Pm CST) at 800-446-1071.
Thanks for sticking with us and for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: Papitas
from Los Angeles, CA
Gender:Male
Verified Purchase:Yes
Excellent smoker the price made in the states. I’ve had no issues searing or cooking long and slow. With basic maintenance this grill should not give you any issues!! Don’t believe the negative reviews you see on YouTube or online, this grill has given me some of the best tasting BBQ next to the Pit Barrel flavor, this one can really hold its own. Only issue I really have is the grease ash cake layer it creates by drip grease area after every long cook, I’m assuming that it’s common for many pellet smokers…
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Cobra80
from Topeka, Ks
Gender:Male
Verified Purchase:Yes
I really enjoy my WSF. We have a back yard pool and need the ability to cook burgers and brats for 15 to 20 people and I have the ability to produce some fantastic smoked foods. Nothing is perfect and most problems are user error.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Gordon C
from Aztec NM
Verified Purchase:Yes
Could not be happier, the EX6 has out preformed all my previous smokers....
I own the weber "Q" and 2 weber kettles, my next purchase will the Weber natural gas grill.. Weber is my choice when it comes to out door cooking
I own the weber "Q" and 2 weber kettles, my next purchase will the Weber natural gas grill.. Weber is my choice when it comes to out door cooking
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: DEO17
Gender:Male
Verified Purchase:Yes
This the nicest and easy grill to use I ever had, the meat I have cooked on this is incredible.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: DanH
Verified Purchase:Yes
So far the grill has worked flawlessly. My only issue is the limited work space. Weber offers a front folding shelf but you have to buy it separately. For the price of these grills I think it should be included. Other than that great pellet grill. I would and have recommended it to friends.
Written by a customer while visiting weber.com