Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Anonymous
from Beaumont, CA
Gender:Male
Verified Purchase:Yes
Another great Weber product. No issues, heats up quick, app works great. Assembly fairly easy with two people.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Chad A.
from Oak Grove,MN
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This seems to be a very well built grill(just like every other Weber product I have had). So far the hand full of times I used it, the food has turned out good. My only complaints would be the, app needs some updates so it works with the grill better and so it lets you customize what you are grilling more. The grill itself would be better if they could do minor improvement to control the ashes from being blown everywhere, and have a better grease catching system. But like I said I have only used my grill a few times so far and am over all happy with it to this point.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Joe greco
from Des plaines il
Gender:Male
Verified Purchase:Yes
I love this grill, everythig you wont in a smoker-grill
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: ChuckOB
Verified Purchase:Yes
The EX6 is a great grill, I wish the hopper was bigger and that the lid on the hopper had the hinges on the opposite side for ease of loading. Seering would be nice too, but I understand that might not be an option
Written by a customer while visiting weber.com
Posted by: SuperDave66
from Louisville, KY
Gender:Male
Verified Purchase:Yes
I have always loved Weber grills but so far I’m not impressed with the smokefire. The pellets do not feed well and I can’t leave the smoker. I have to push pellets across every hour or so or it will flame out.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , June 29, 2021
Thank you for your feedback! We would be happy to reach out to you to learn more about what you are experiencing. The key to good pellet flow is to use good quality pellets, ideally Weber Pellets, that don't have dust or are broken down, which can happen if you or a dealer are storing them in humid environments, handling them roughly, or if the bag is left open for some time. The pellets should have a crisp snap when broken instead of tearing or ripping apart. You will see when you get down to the lower 1/3 or so of your pellets in the hopper that they start to line up on the slide but they are still flowing. Please be on the lookout for a follow up email for more tips and help discuss this further. Thanks!
Written by a customer while visiting weber.com
Posted by: R Pence
from Gurnee, IL
Gender:Male
Verified Purchase:Yes
After resolving electrical part issues over the first 3 weeks of ownership (Weber support was pretty good throughout) , I finally had a proper experience with the EX6. The grill heated up quickly, worked well to infuse smoke into the meat I prepared and shutdown in a proper sequence. I look forward to challenging the grill with Pork shoulder and ribs in the very near future.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: AMZDBIU
Verified Purchase:Yes
Best pellet grill/smoker I’ve bought. Had several others, no comparison. Well worth the investment.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Now I can smoke on weeknights
on June 24, 2021
Posted by: Robert39
from Midland, MI
Gender:Male
I've owned a Weber Smoky Mountain for a few years and it makes excellent food. The problem is that it takes a lot of work to do the setup, cleanup, and fire tending - so for me it's not worth the effort for short cooks and is impossible to use on a weeknight. I was very excited when the Smokefire was launched, but I stayed away after a lot of early adopters were experiencing issues with the software and pellet feeding. Despite the problems, everyone consistently reported a very positive experience with Weber customer support. Between that and the modifications Weber implemented in Gen 2, I finally pulled the trigger knowing Weber would be there for me if I had issues. I have done about 10 cooks at different times and temps from pizza at 600 degrees to an 18 hour pulled pork at 225.
THE GOOD
- The food that comes off the Smokefire is excellent. Coming from the WSM I was worried that there wouldn't be enough smoke flavor, but this is not an issue. The pulled pork I made was the best of my life. At 225 there is plenty of clean blue smoke and the smoke rings are on par with the WSM. There is less smoke at higher temps, because hotter fires produce less smoke, but the food is still really good. Chicken at 350 has a clear wood fire flavor, and pizza at 500+ has great texture and a hint of wood fire. The grill has performed without any temperature or feeding issues so far.
- The food that comes off the Smokefire is excellent. Coming from the WSM I was worried that there wouldn't be enough smoke flavor, but this is not an issue. The pulled pork I made was the best of my life. At 225 there is plenty of clean blue smoke and the smoke rings are on par with the WSM. There is less smoke at higher temps, because hotter fires produce less smoke, but the food is still really good. Chicken at 350 has a clear wood fire flavor, and pizza at 500+ has great texture and a hint of wood fire. The grill has performed without any temperature or feeding issues so far.
- Cleanup and setup is more effort that a gas grill, but way less than my WSM. I use the wet smoke kit for long cooks to catch grease and add moisture and then shop vac the ash after. For short cooks I clean every few cooks. For every cook I wipe the ash from the outside of the unit with a wet paper towel.
THE BAD
- The finishing of the side table: I got a nasty cut I got on the side table. I needed to adjust the grill position a bit so I grabbed the underside of the table and moved the grill. As I let go my hand slid along the bottom of the curved corner of the table and it cut into my finger. The table is made of sheet metal, and on the straight sides (not the corner) it is folded over to create a smooth finish. On my unit the bottom of the curved corner is rough and sharp almost like it was partially sanded, but burrs were left of on the back edge. This isn't a huge deal, and I can fix it with some fine-grit sandpaper, but I would expect better finishing from Weber.
- The finishing of the side table: I got a nasty cut I got on the side table. I needed to adjust the grill position a bit so I grabbed the underside of the table and moved the grill. As I let go my hand slid along the bottom of the curved corner of the table and it cut into my finger. The table is made of sheet metal, and on the straight sides (not the corner) it is folded over to create a smooth finish. On my unit the bottom of the curved corner is rough and sharp almost like it was partially sanded, but burrs were left of on the back edge. This isn't a huge deal, and I can fix it with some fine-grit sandpaper, but I would expect better finishing from Weber.
- Pellet hopper: It's easy to fill from the pellet bag, but if you are keeping pellets in a container, it's hard to pour into the hopper without spilling.
THE STILL UNDECIDED
- Glow plugs: The unit came with 2 extra glow plugs. Does this mean that this is a part I will be replacing often? How long do they last? Will the glow plugs fail in the middle of cooks? The owner's manual explains how to replace the plug but gives no sense of the expected life.
- Glow plugs: The unit came with 2 extra glow plugs. Does this mean that this is a part I will be replacing often? How long do they last? Will the glow plugs fail in the middle of cooks? The owner's manual explains how to replace the plug but gives no sense of the expected life.
- Smokeboost: I tried this feature on some ribs, but I felt there was actually more smoke cooking at 225 than during Smokeboost. Maybe the intent of this feature isn't about more smoke, but just exposing the food to smoke for a longer period of time?
Overall, I love my Smokefire and it has more than met expectations. There are a couple of things I think could be improved, but this thing is great. I use it 2-3 nights per week, and my WSM and Weber gas grill are starting to get lonely :)
Response from weber.comBy Weber grills, Weber grills , June 29, 2021
We are happy to hear that you love your new SmokeFire grill! We appreciate your suggestions, and we will definitely pass them along to our team. We are sorry to hear about the unexpected issues, like the sharp edge on your table. We are going to follow up with you about that to make sure everything is okay. The SmokeBoost supercharges that unmistakable, wood-fired taste into your food. Smoky flavor penetrates cold, raw meat best, so we recommend using SmokeBoost within your cook's first two hours - when the grill's temperature is between 165-200 degrees. This is the ideal time and temperature for capturing the best smoky flavors from pellet wood smoke and smolder. For pouring the pellets, you might try to stand behind the grill to pour so that you have a better angle. And finally, you should not have issues with the glow plug, they have an excellent lifespan and are a consumable that will need to be replaced over time (but not frequently). The amount of time they last depends on the amount of time it is in use, the type of food you are grilling (low and slow vs searing), and the frequency. Thank you again for your feedback and for being a loyal Weber fan! Keep on grilling!
Written by a customer while visiting weber.com