Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Customer Rating
2
Great when it works… which is half the time
on August 6, 2021
Posted by: Andrew the Engineer
from Michigan
Gender:Male
I have had this grill a week or so and when it works it has made great flavorful and evenly cooked food. However just about every other time I use it there seems to be a nee and different issue, some not even covered in the troubleshooting guide. For example my auger once decided to just turn on and stay on and fill the bottom with pellets… the low temp alarm when the temperature remains too low for too long doesn’t seem to work, and occasionally the grill seem to heat up to way over temperature randomly…. I had hoped for morr
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , August 7, 2021
Thanks for your feedback! We are sorry to learn about the trouble you are experiencing with your auger and temperatures. We are happy to help look into your issues so that you can have a better grilling experience. Please be on the lookout for a follow-up email from us shortly. Thanks!
Written by a customer while visiting weber.com
Customer Rating
5
The Smart Grill of my dreams
on August 6, 2021
Posted by: rd352
from Alpharetta
Gender:Female
We love our Weber SmokeFire pellet grill! This grill strikes the perfect balance of convenience and grilling upgrades, without compromising deep, smoky flavors! Honestly, I don’t know whether it’s the large heating range from 200-600 degrees or the Bluetooth/WiFi connected app that allows me to control the grill from my mobile device that makes grilling almost every night possible! Whether we are cooking a brisket low & slow overnight (making sure to start with SmokeFire’s Smoke Boost function!!!) or getting steaks perfectly seared over an open flame, fueled by Weber’s 100% wood pellets, at 600 degrees, our SmokeFire grill constantly delivers delicious food, with ease and convenience.
I am a Weber partner; and I received my grill as a gift.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Matthew1234
from Ontario, NY
Gender:Male
Verified Purchase:Yes
Constantly babysitting this thing. Weber is letting me down.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, August 6, 2021
Thank you for taking the time to share your feedback. This is not experience we want our Weber fans to have. We will contact you shortly to ensure your grill is working as it should. Thanks!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
I personally bought this and returned it with in a week it keep shutting down and blowing ashes all over and wasting pellets i will wait till they het this problem fix to buy another one but i do like the design and i do like weber products this was the gen 2 model ex6 smoke fire
Response from weber.comBy Weber grills, Weber grills , August 7, 2021
Thank you for taking the time to share your feedback about your SmokeFire EX6. We are sorry to hear that you were not satisfied with our SmokeFire grill. We will pass your comments along to the appropriate team. We are always looking to enhance our fan's grilling experience. We hope that you can give us another try in the future! If you have any questions, please do not hesitate to let us know!
Written by a customer while visiting weber.com
Posted by: Dennis Vandergriff
from Carlos, MN.
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Very nice, no words to express how happy we are to grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Clywalk
from New orleans
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
A great experience. I would buy again. I looked at others and the smokefire won...
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JB007
Verified Purchase:Yes
This smoker has been perfect since purchased. Everything from hot and fast burgers, sausage,etc. to low and slow ribs and pork shoulder, the smoker has performed without and flaws, jambs, flares ups, temp fluctuations, etc. Brisket is next but so far it’s been absolutely awesome!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Philly Phil
from Somerdale, NJ
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This was my first time using a pellet smoker (SmokeFire EX6) it cut off with ERROR 3 message. I did everything according to th manual and smoker was cleaned for first smoke, so I should have never gotten an ER3 message. I had to stop my smoking to clean out firebox and lift it to have everything empty into ash and grease area. Making my cook time to take a lot longer than I expected. I was shocked that I used a bag and half pellets 30 pounds. I thought I would be able to burn a pound an hour. I do like the Weber design. Having an ash and grease draw is great. Cleaning was a breeze. I also like that you can empty out the hopper to change pellets.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, August 6, 2021
Thank you for taking the time to share your feedback! We are sorry to learn that your experience did not match your expectations. It's great to hear that you love the design and the ease of cleaning your SmokeFire. However, we are surprised to hear that you received the E3 Error and we want to learn more about your recent experience with your SmokeFire. Please be on the lookout for a follow-up email from us shortly. Thanks!
Written by a customer while visiting weber.com