Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Dennis Vandergriff
from Carlos, MN.
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Very nice, no words to express how happy we are to grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Matthew1234
from Ontario, NY
Gender:Male
Verified Purchase:Yes
Constantly babysitting this thing. Weber is letting me down.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, August 6, 2021
Thank you for taking the time to share your feedback. This is not experience we want our Weber fans to have. We will contact you shortly to ensure your grill is working as it should. Thanks!
Written by a customer while visiting weber.com
Customer Rating
5
The Smart Grill of my dreams
on August 6, 2021
Posted by: rd352
from Alpharetta
Gender:Female
We love our Weber SmokeFire pellet grill! This grill strikes the perfect balance of convenience and grilling upgrades, without compromising deep, smoky flavors! Honestly, I don’t know whether it’s the large heating range from 200-600 degrees or the Bluetooth/WiFi connected app that allows me to control the grill from my mobile device that makes grilling almost every night possible! Whether we are cooking a brisket low & slow overnight (making sure to start with SmokeFire’s Smoke Boost function!!!) or getting steaks perfectly seared over an open flame, fueled by Weber’s 100% wood pellets, at 600 degrees, our SmokeFire grill constantly delivers delicious food, with ease and convenience.
I am a Weber partner; and I received my grill as a gift.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2
Great when it works… which is half the time
on August 6, 2021
Posted by: Andrew the Engineer
from Michigan
Gender:Male
I have had this grill a week or so and when it works it has made great flavorful and evenly cooked food. However just about every other time I use it there seems to be a nee and different issue, some not even covered in the troubleshooting guide. For example my auger once decided to just turn on and stay on and fill the bottom with pellets… the low temp alarm when the temperature remains too low for too long doesn’t seem to work, and occasionally the grill seem to heat up to way over temperature randomly…. I had hoped for morr
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , August 7, 2021
Thanks for your feedback! We are sorry to learn about the trouble you are experiencing with your auger and temperatures. We are happy to help look into your issues so that you can have a better grilling experience. Please be on the lookout for a follow-up email from us shortly. Thanks!
Written by a customer while visiting weber.com
Customer Rating
3
Amazing smoke flavor but not Webber’s best product
on August 7, 2021
Posted by: Mrknowhow2
from Maine
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Not happy with the amount of pellets it uses and really upset with the igniter.
For the money I expected more out of Webber. Have had great experience with Webber products before this.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills , September 29, 2021
Hi! Thank you for being a long-time Weber fan and for taking the time to leave feedback about your SmokeFire grill. We see that our support team is working with you to help you love your SmokeFire, we will follow-up with you there.
Written by a customer while visiting weber.com
Posted by: Dr.K in Texas
from Houston, TX
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Overall I really like this grill. I have a traditional competition style offset smoker, but due to my schedule on the weekends, it's difficult for me to constantly monitor the temp. With the smokefire, it is almost a set it and forget it. For that barbecue on saturday afternoon, I can start a brisket at 10 pm the night before, and have it ready the next day. And sleep through the night! The only problem I have had with the smoker is it has on occasion spilled out too many pellets, which caused and over temp. I believe this caused the plastic insulator on the mount for the igniter to melt, which caused the igniter to fail. Weber was quick to send replacement parts for this. I'd recommend maybe changing the insulator to silicone, as it can take temps into the 700 degF range easily, or just make it all ceramic.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mustache Dan
from Grand Rapids, MI
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Love it. Only negative is that I wish it came stock with more counter top space. You’ll likely want to get the front foldable accessory. But the grill is outstanding. I use it for both smoking and grilling. I find myself looking for reasons to use it.
Written by a customer while visiting weber.com
Posted by: Fr. Caesar
Verified Purchase:Yes
The grill is great. The assembly of the grill was fun to do. The only disadvantage is that we lost precious time starting it the first time. The ignition starter I chose to install didn't work, and we didn't what was wrong so we spent more time exploring and found the issue. We replaced it with one of the spare ones and it worked beautifully. Happy with the quality as well. We're grillin'!
I would recommend this to a friend!
Written by a customer while visiting weber.com