Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Smokey Jay
from Eastern Shore Maryland
Gender:Male
Verified Purchase:Yes
I’ve used mine for over 100 hours. Done briskets, ribs, pork, chicken, sides, as well as reverse seared steaks and roasts. Clean up is easy compared to my Smokey Mountain. I did have a single issue where with the latest software, the computer on the SmokeFire froze up and stalled my cook, but I caught it within 20 minutes to save the cook. Even though that made me nervous for overnight cooks, it’s still more predictable than charcoal with about 95% of the smoke flavor. I still have and use my Smokey Mountain, but it’s no longer my primary smoker. I’ve also not touched my Weber Spirit propane grill since buying this, which means that my dad will be getting that soon. Great overall product and I am happy that I went with it.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, October 8, 2021
Thank you for your feedback. We are absolutely thrilled to hear that you love your new SmokeFire grill. It's awesome to know that you are finding it easy to clean and versatile. We are sorry about the issue you had with the screen freezing and we'd like to find out more. Our Support team is here to help and we are following up with an email outreach soon. Thanks for being SmokeFire fan and part of the Weber family
Written by a customer while visiting weber.com
Posted by: Lon tracy
from Sacramento CA
Gender:Male
Verified Purchase:Yes
I wanted to love this grill, even didn’t believe the negative reviews. The thin gauge galvanized sheet metal used will NEVER hold up, and there is a lot of it.
I like it otherwise, but the sheet metal will not hold up, so I am thinking of sending it back after only a couple of weeks.
I bought 180 lbs of pellets when ordering grill, only because I had every intention to keep it. I still have over a hundred pounds of pellets.
I like it otherwise, but the sheet metal will not hold up, so I am thinking of sending it back after only a couple of weeks.
I bought 180 lbs of pellets when ordering grill, only because I had every intention to keep it. I still have over a hundred pounds of pellets.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, October 6, 2021
Thank you for your feedback. Your grill is backed by a generous warranty along with Weber's entire Support team. Should you have any issues, we will be here to help! Of course, we recommend proper maintenance to prolong the life of all of our grills. You can find out more about how to maintain your grill in your Owner's Guide. A member of our Support team is also following up with your via email to provide some tips and address any other concerns you may have. We want you to keep and love your SmokeFire grill for a long time! Thanks for your feedback and for being a Weber fan.
Written by a customer while visiting weber.com
Posted by: Anonymous
from Alabama
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Love the smoker, but I left it unattended for 5-6 hours and it shut down. The reason being is the pellets stopped feeding into the fire box. I put a 20 lb bag in before I left, had plenty of pellets still in the hopper, but the pellets seemed to have gotten stuck and would not feed anymore. Maybe a steeper hopper would be the fix. Other than that I love the smoker.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, October 5, 2021
Thank you for your feedback. We are excited to learn that you love your new SmokeFire grill. We understand your frustration at the shutdown caused by your pellets causing a blockage. Occasionally this "pellet void" can happen, though using Weber pellets can help cut down on the occurrence. We also recommend remaining within visual distance of the grill when grilling not only to help prevent shutdown from pellet blockage, but also for safety reasons. Our Support team would like to know more about what happened and offer our assistance with any other questions or concerns you may have. Thanks again for being a SmokeFire fan and part of the Weber family.
Written by a customer while visiting weber.com
Posted by: Steven Fly.
from Bock MN
Gender:Male
Verified Purchase:Yes
Only complaint I have against the smoker is when it is in smoke boost mode no temp is displayed... hoping future updates will fix this issue.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, October 4, 2021
Congratulations on your new grill and thank you for your feedback. We are excited to learn that your experience with your SmokeFire has been overall positive.
We appreciate your suggestion about having a temperature display during SmokeBoost. We are always trying to evolve our products and your feedback is an important part of that process.
Just as an extra piece of information, we recommend that you use SmokeBoost at the start of a low & slow cook with food such as brisket, pork shoulder, poultry, and fish that will be smoked at low temps on your grill.
Smoky flavor penetrates cold, raw meat best. That is why it is important to select SmokeBoost at the beginning of your cook to add a smoky, wood-fired flavor to your food.
Our Support team is going to contact you to make sure that you have everything you need. Please look for our email soon.
Thanks again for being a SmokeFire fan and part of the Weber family!
We appreciate your suggestion about having a temperature display during SmokeBoost. We are always trying to evolve our products and your feedback is an important part of that process.
Just as an extra piece of information, we recommend that you use SmokeBoost at the start of a low & slow cook with food such as brisket, pork shoulder, poultry, and fish that will be smoked at low temps on your grill.
Smoky flavor penetrates cold, raw meat best. That is why it is important to select SmokeBoost at the beginning of your cook to add a smoky, wood-fired flavor to your food.
Our Support team is going to contact you to make sure that you have everything you need. Please look for our email soon.
Thanks again for being a SmokeFire fan and part of the Weber family!
Written by a customer while visiting weber.com
Posted by: T. Russ
Gender:Male
Verified Purchase:Yes
You will miss the smoky flavor from food if you are use to a regular smoker.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, October 1, 2021
Thank you for your feedback. We are surprised to hear that you are not satisfied with the level of smoke flavor you are achieving with your SmokeFire. We are confident that you can create the smokey flavor you desire with your SmokeFire and we'd like to offer some tips to help.
For starters, try using our Mesquite flavor Weber Pellets for a bolder smoke flavor. Our Hickory flavor Weber Pellets are also on the strong end of the flavor spectrum.
There is also a feature called SmokeBoost that is built into your SmokeFire grill that will help you achieve the flavor you are looking for.
SmokeBoost supercharges that unmistakable, wood-fired taste into your food. Smoky flavor penetrates cold, raw meat best, so we recommend using SmokeBoost within your cook's first two hours -- when the grill’s temperature is between 165-200 degrees. This is the ideal time and temperature for capturing the best smoky flavors from pellet wood smoke and smolder.
After using SmokeBoost, you can return the grill to its target grill temperature and finish your cook. For more information on recommended grill times for different types/cuts of meat, please check out the SmokeFire FAQs section on Weber.com or Weber Connect App.
I hope these tips will help you achieve the full smoking potential of your SmokeFire grill. Our Support team will reach out to you to make sure that you feel as confident as we do about your next smoking experience. Thanks again and happy smoking!
For starters, try using our Mesquite flavor Weber Pellets for a bolder smoke flavor. Our Hickory flavor Weber Pellets are also on the strong end of the flavor spectrum.
There is also a feature called SmokeBoost that is built into your SmokeFire grill that will help you achieve the flavor you are looking for.
SmokeBoost supercharges that unmistakable, wood-fired taste into your food. Smoky flavor penetrates cold, raw meat best, so we recommend using SmokeBoost within your cook's first two hours -- when the grill’s temperature is between 165-200 degrees. This is the ideal time and temperature for capturing the best smoky flavors from pellet wood smoke and smolder.
After using SmokeBoost, you can return the grill to its target grill temperature and finish your cook. For more information on recommended grill times for different types/cuts of meat, please check out the SmokeFire FAQs section on Weber.com or Weber Connect App.
I hope these tips will help you achieve the full smoking potential of your SmokeFire grill. Our Support team will reach out to you to make sure that you feel as confident as we do about your next smoking experience. Thanks again and happy smoking!
Written by a customer while visiting weber.com
Posted by: tree55
from Chicago Area
Gender:Male
Verified Purchase:Yes
It’s big, more cooking surface than I imagined. You should purchase size by how much you grill and slow cook and I’m pretty sure EX6 uses more pallets:) Not a lot of storage-prep space, plan on accessorizing or adjusting your cooking area.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Smokeeater
from FL
Gender:Male
Verified Purchase:Yes
Love my new grill. It can do anything I want on it. From low slow smoking to high heat searing. You can get 600+ *F with SmokeFire 2 which is very impressive for a pellet grill. Haven’t had any of the issues that plagued the original SmokeFire. In good old Weber fashion they strive for perfection and came pretty close on this one. Only thing I wished for is bigger wheels. Although, the ones on the grill are very strong and do the job, I prefer the big wheels on my Genesis whenever I have to roll it around. With that said, I highly recommend this grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Rod Sweetman
from Wilmette, Illinois
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Excellent grill. Easy to use with multiple advancements from previous versions.
I would recommend this to a friend!
Written by a customer while visiting weber.com