Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Kevin Thomas
from Ohio
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I love the smoker for the exception of the hopper. It has feeding issues. An over night cook needs attended to.
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , July 3, 2021
Glad to hear that you are enjoying your new SmokeFire EX6! We certainly would not expect any feeding issues with this unit. We recommend using Weber pellets, but the key is that you want to make sure that the pellets you are using (including Weber pellets) don't have dust or have broken down, which can happen if you or a dealer are storing them in a humid environment, handling them roughly, or if the bag has been left open for some time. The pellets should have a crisp snap when broken instead of tearing or ripping apart. We will contact you shortly to ensure your grill is working as it should. Thanks!
Written by a customer while visiting weber.com
Posted by: Mike G1
Gender:Male
Verified Purchase:Yes
After going through the shut down procedures when having the grill at 600 it seems to not get rid of all the pellets in the auger. So when restarted again the firebox gets clogged and doesn’t start until all the pellets are removed.
Response from weber.comBy Weber Grills, Customer Service, July 4, 2021
Thank you for leaving a review for the SmokeFire EX6. There are a few factors that might go into why the pellets are getting caught.
Please check out these articles:
https://consumer-care.weber.com/hc/en-us/articles/360040099211-SmokeFire-Temperature-Issues-Internal-Debug-Tree-
https://consumer-care.weber.com/hc/en-us/articles/360037197732-Error-Code-E1-Auger-Jam
Please contact us if you have any further issues!
Please check out these articles:
https://consumer-care.weber.com/hc/en-us/articles/360040099211-SmokeFire-Temperature-Issues-Internal-Debug-Tree-
https://consumer-care.weber.com/hc/en-us/articles/360037197732-Error-Code-E1-Auger-Jam
Please contact us if you have any further issues!
Written by a customer while visiting weber.com
Posted by: Mannyman
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Very happy with temp control and how well it has smoked a brisket. (Accessories) Not happy with the side shelf it's not what I expected from weber, shelf is flimsy and a couple a gauges too thin(poor design). The front shelf is a bit better feels stury but I don't like the two piece design. Also the handle is really close to the shelf and needs to be raised up. I will be repositioning the handle a bit higher. Would recommend to a friend but would also let them know about the shelves.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dutchdirk
from Paris Wisconsin
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Just love it. I’m a guy, this is a machine… So easy, set it from your phone if you want. Start it up, set temp, add food, wait…eat. It holds your temperature from low and slow 200, up to 600 plus. Who needs 600 degrees? Want that steak now?
My wife and I assembled it over a couple of beers, added our pellets and started cooking. Weber Smokefire E6 is fun. It’s just so cool to use it. We added fold down shelves and just lovin it. Did I mention it’s fun, oh, and very easy.
My wife and I assembled it over a couple of beers, added our pellets and started cooking. Weber Smokefire E6 is fun. It’s just so cool to use it. We added fold down shelves and just lovin it. Did I mention it’s fun, oh, and very easy.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Moliver
from Atlanta GA
Gender:Female
Verified Purchase:Yes
This is a beautiful, very impressive grill. This is our first pellet grill coming from a charcoal grill, and I LOVE the ability to control the temp, use built in thermometers, and control the smoke if I want. I have 4 stars because the right side of the grill probably cooks 50 degrees cooler than the left side, but with so much cook space that's okay. The fuse blew the first week we had it and had to be replaced, but other than that the second Gen works perfectly. All our neighbors are jealous!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Lakewood CA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This is one amazing Smoker. The consistency of it alone really impressed. It cut my usual smoke time by 3 hours. Great just great
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Joshuass
from Big spring, Texas
Gender:Male
Verified Purchase:Yes
I have had zero issues with this unit. From various meats to various cook times and cook temps this unit is flawless
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: HappyDad
from north Alabama
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I've been very pleased with this grill so far. Assembly was straight forward and all the parts fit well. It gets up to cooking temperature very quickly. I've cooked BBQ and grilled steaks an burgers so far and all have been good. It seems to do a good job holding the cooking temperature, and the phone app is a definite plus.
I would recommend this to a friend!
Written by a customer while visiting weber.com