Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: PS smokin
Gender:Male
Verified Purchase:Yes
Well designed product. Controls are easy to use. The app is outstanding. So far I’ve done steaks, burgers pork shoulder and beer can chickens. This grill is super versatile from low heat long smokes to high heat steak searing. It really covers it all!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
unreliable
on July 9, 2022
Posted by: reverand
from northwest Missouri
Gender:Male
i got this 2 years ago the internal stainless steel parts are shot. and guess what you cant get parts for it dont buy one they are expensive junk
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, July 10, 2022
Thank you for your feedback regarding your Smokefire EX6. We are so sorry to hear the internal parts in your grill have rusted. Your grill is backed by a generous warranty. We are happy to assist you further. Our Support team is reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Cleveland, OH
Gender:Female
Verified Purchase:Yes
This is a big learning curve, but the smoker is performing beautifully!!! The app makes things easy to monitor. I’m in love!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Worst!
on January 21, 2023
Posted by: Pusg
from Arizona
Gender:Male
Very very unreliable, replace parts almost every time I cook. Do NOT waste your money!!! I’ve put many glow plugs an fuses the last year and a half
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, January 24, 2023
Thank you for your feedback. We are so sorry to hear your experience did not match your expectations. We want to look into your glow plug issue a little closer. Our Care team will be reaching out to assist you further. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Just wanna BBQ
from Buda TX
Expertise:Intermediate
Verified Purchase:Yes
Should have known better when I thought the glow plug igniter would have been fixed.. now it’s not in stock and my investment is junk
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: JJ How
Verified Purchase:Yes
Beautiful, well built machine, holds temperature like a champ and reaches a temp at a decent rate. The cooking space is fantastic as well but the app is terrible, constantly disconnects and asks to re-pair with phone. As far as the grill, make sure you have more than enough Weber branded pellets otherwise you are very prone to other pellet brands clogging and causing the flame to go out if you’re doing a longer cook. Additionally, the shutdown process takes quite awhile to finish. And finally, I wish there was more prep space included with the actual base grill. Understand there are additions available but for the price, I would have enjoyed an extra side table to prep from. Overall, I enjoy the grill but would probably look into something different if I had the choice.
Written by a customer while visiting weber.com
Customer Rating
4
Great grill. Firmware still has a small bug.
on November 16, 2020
Posted by: RPrice
from Illinois
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Really like this grill. But I did have 1 failure to ignite. I just needed to clean the fire pot. And another more irritating issue is that I had my screen turn off and back on. When it came back on all of my target temps were gone. This was on the latest firmware as of 11-16-2020
This has only happened one time. I suspect a memory leak in the firmware while using all 4 probes with 2 target temps. I’ll have to test more to be sure.
Other than the growing pains.... I love this grill
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Chicago area
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Like it a lot. I do have the front shelf and would like to see the handle raised about an inch so an aluminum pan could slide under the handle, currently can’t
I would recommend this to a friend!
Written by a customer while visiting weber.com