Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: A-A-RON.
from Hillsboro MO
Gender:Male
Verified Purchase:Yes
Weber is an amazing company and we Love our pellet smoker !!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3
Grills and tastes great but…..
on September 20, 2022
Posted by: Tampa Tommy
from Tampa
Gender:Male
Expertise:Intermediate
I have had my EX6 for about a year now. Does the actual smoking and grilling wonderfully however, even the second generation still fails to feed pellets properly. I just put in a pork butt last night and sometime through the night or early morning, the pellets failed to feed and ran out of fuel despite being filled all the way at the start of the cook. During the day I have to walk out every so often and move the pellets around so that they continue to feed into the hopper. Aside from this, the grill is phenomenal but this is frustrating.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, September 21, 2022
Thank you for your feedback regarding the Smokefire EX6. We are so sorry to hear about your pellets not feeding during a long cook. We suggest always monitoring the grill during long cooks to be sure your pellets continue to feed and don't run out. We would like to discuss this further with you. Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: EDahlin
from Jackson Mn
Gender:Male
Verified Purchase:Yes
Really like the very controlled temperature . First cook was ribs and i put them on and went to work in the yard and came back when it was time to wrap them up . cooked another hour and they were done.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Team ALCHEMY BBQ
from Maryland
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Ok first this is a great grill. I love not having a grease tray. Cooks so much better. Pass though burn pot is wonderful. But the lid handle is too close to the folding front table. Needs to be angled or moved up 4to6 inches. And no bottom storage shelf. There are bolt holes for it but not available for purchase so I will have to make my own. And the largest problem , the wifi grill control only works when you are on home wifi not cloud based.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Lj Howard
from Baltimore
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great smoker , but did have issue with some rusted parts ... weber support was geat at geting me replacement parts
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Smoking Av8tor
from Kansas
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This is a pellet smoker above the rest for 1/2 the price. The flavorizor bars make a difference in feel and taste of your food.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Adam w
from Wisconsin
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The motor broke in the first 2month of ownership and I’m still waiting for the replacement part to be sent. This is very disappointing from Webber especially after GEN 1 was such a quality disaster.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, September 5, 2022
Thank you for your patience while we help make things right. Your experience is not something that we normally expect to hear, and we apologize for the disappointment.
Our Care team is following up with you via email. Please look for our outreach. We'll do everything we can to get you grilling and smoking again very soon.
Our Care team is following up with you via email. Please look for our outreach. We'll do everything we can to get you grilling and smoking again very soon.
Written by a customer while visiting weber.com
Posted by: Jordan C
from Minnesota
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This pellet grill works amazing for grilling and smoking. I’ve never had any temperature issues as well as any computer issues. I do wish there were four caster wheels and that the grease drainage didn’t go into ash as those are a bad mixture to deal with at times. Customer service has been top notch. Quality product overall.
I would recommend this to a friend!
Written by a customer while visiting weber.com