Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Hubbs
from Wisconsin
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Weber has always been my go to for grills through the years. I did a ton of research in making sure I was making the right decision and sticking with weber when purchasing a smoker/grill. This thing works flawlessly. I have now owned it for two months and made about a dozen meals and everyone gets better. It is amazing that a pellet grill can keep such a consistent temperature and the Wi-Fi temperature probes are excellent. The only issue I had was that they put a guard in the hopper feed and I'm guessing its for safety for the auger feed from the hopper box. I use a lot of different pellets in it and that might have been the issue but since I removed the screen and had no feeding issues whatsoever. Minor issue considering all the things going on with this unit. Hope this helps and good luck with your cooking.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
This thing is awesome!
on January 10, 2023
Posted by: Rib Man NY
from Granite Springs, NY
Gender:Male
I have this over a year now and am still surprised every time I use it that it is this good!
The smoke ring on meats is great. The temperature control from the app while you do whatever else you have to do is great. No more running outside at 4:00 AM to check coals etc!
If this was available years ago, I'm sorry to say Weber, I would only have one go to Weber product!
The smoke ring on meats is great. The temperature control from the app while you do whatever else you have to do is great. No more running outside at 4:00 AM to check coals etc!
If this was available years ago, I'm sorry to say Weber, I would only have one go to Weber product!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Horrible grill
on January 9, 2023
Posted by: Todd p
from Brandon mississippi
Gender:Male
Expertise:Intermediate
This isn’t my first pellet grill, but it’s the worst I’ve ever used. If you open the lid to turn steaks or wings the temperature drops over 100 degrees and 10 minutes later it’s still not heated back up. Impossible to cook this way. The temp is still going down. See pics
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, January 13, 2023
Thank you for your feedback. We are so sorry to hear your grill is not holding temperature. We are happy to help.
It is normal for the grill temperature to change as you're opening the lid to put food in your grill.
When the lid is open, cooler air is entering your hot cookbox. Once the lid is closed, your grill temperature will automatically regulate.
Our Care team will help look into this further. Please look for our outreach soon. Thank you!
It is normal for the grill temperature to change as you're opening the lid to put food in your grill.
When the lid is open, cooler air is entering your hot cookbox. Once the lid is closed, your grill temperature will automatically regulate.
Our Care team will help look into this further. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Porter Richard
from Houston, TX
Gender:Male
Verified Purchase:Yes
After initial pellet bridging issues have had several good to great cooks since. Reverse sear ribeye was among best steak ever and meat probes seem accurate. Still working to map out cool vs hot spots for extended cooks but feel that this is among top pellet grills on the market. First ever pellet grill for me as typically use Weber charcoal and gas grills which I still have and offset smoker for slow and low cooks. Not a set temp and forget but don’t believe any grill is. Would recommend for anyone wanting a pellet grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Barry C
from Lehighton, PA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Loving the grill/smoker so far. Wireless and app have been flawless
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mjuryjr
from Byron Michigan
Gender:Male
Verified Purchase:Yes
Love this unit makes for great food not a heavy smoker so there’s not a lot of smoke to it but food tastes great !!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Casey G1984
from Thackerville Oklahoma
Gender:Male
Verified Purchase:Yes
If I could give it zero I would. I haven’t been able to get through one Cook with out a problem.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care , December 26, 2022
Thank you for letting us know about the issues you are having with your SmokeFire grill. We want to turn your experience around! It is not unusual for there to be a learning curve, as with any new grill, and we are here to help!
Please look for an email outreach from our Care team very soon. Thank you for your patience and for being a Weber fan!
Please look for an email outreach from our Care team very soon. Thank you for your patience and for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: Mike - North Aurora, Il
from North Aurora, IL
Verified Purchase:Yes
I know this grill has had some complaints with earlier models. I cooked our Thanksgiving turkey on this grill and it worked great. The turkey was a huge hit! I do believe cleaning up after is a big part of pellet grills. Clean up was pretty easy. I have also cooked appetizers for a party on this grill, again with no issues. Warranty is great so time will tell if there are any issues but I like this grill alot so far. Goes great with my Genesis. Made in America also very important for me vs the other company pellet smokers. Grill was supplied with extra glo plugs and software updated after connection to internet. Software upgrade took about 20 minutes so keep that in mind if your on a tight cook schedule. Not sure how often updates happen.
I would recommend this to a friend!
Written by a customer while visiting weber.com