Customer reviews from weber.com
Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Average customer rating
4
(571 Reviews)
Rating breakdown 571 reviews
5 Stars
311
4 Stars
116
3 Stars
47
2 Stars
34
1 Star
63
79%of customers recommend this product.
(
389 out of
490)
Customer Reviews for Weber - SmokeFire EX6 (2nd Gen) Wood Fired Pellet Grill - Black
Posted by: Katz29er
from Sacramento, CA
Expertise:Intermediate
Verified Purchase:Yes
I own a Genesis(6 years+). The Smokefire is now my favorite grill.
So far I've cooked wings, ribs and pork shoulders. It does a great job as a pellet smoker, foods come off smokey-but not too smokey.
I've grilled steaks and chicken at high temps and the grill performed quite well. As good as my Genesis! The flame does a nice job at putting sear marks on the food-something my other brand pellet smoker could not do.
So far I've cooked wings, ribs and pork shoulders. It does a great job as a pellet smoker, foods come off smokey-but not too smokey.
I've grilled steaks and chicken at high temps and the grill performed quite well. As good as my Genesis! The flame does a nice job at putting sear marks on the food-something my other brand pellet smoker could not do.
As far as maintenance goes-I spend about 15 minutes after a long cook cleaning out the barrel as it does collect some ash and grease. I also own a major competitor's brand pellet smoker and it requires clean up too, so this isn't anything unique to the Weber.
The pellet hopper isn't difficult to use as others may have mentioned, it's just in a different location. Low and slow cooks can take all day, and might use a bag of pellets. So having to load the pellets from the back once isn't going to make you break out into a sweat. It's not like you have to refill it every 20 minutes......
The Wifi and Bluetooth work great, easy to setup. I guess there's been some performance upgrades in the firmware-be sure to update as before your first cook. The app is pretty good-It would be nice if it had a "keep warm" function though.
The pellet hopper isn't difficult to use as others may have mentioned, it's just in a different location. Low and slow cooks can take all day, and might use a bag of pellets. So having to load the pellets from the back once isn't going to make you break out into a sweat. It's not like you have to refill it every 20 minutes......
The Wifi and Bluetooth work great, easy to setup. I guess there's been some performance upgrades in the firmware-be sure to update as before your first cook. The app is pretty good-It would be nice if it had a "keep warm" function though.
This grill is so much fun to cook with that I'm getting Gourmet BBQ rack system with the sear grates and the wok.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from North Augusta S C
Expertise:Intermediate
Verified Purchase:Yes
The grill does not work from the start i have been wanting on parts for weeks
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care , February 7, 2023
Thank you for your feedback. We are sorry to learn that your grill is not working for you. That is not the quality or experience we expect our fans to have!
Our Care team is here to help, and your grill is backed by an outstanding warranty. Please look for an email outreach from us very soon!
Our Care team is here to help, and your grill is backed by an outstanding warranty. Please look for an email outreach from us very soon!
Written by a customer while visiting weber.com
Customer Rating
5
Smoke and grill. Made in USA. I'm very pleased.
on January 30, 2023
Posted by: Motorbikemike
from Central Pennsylvania
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
My first pellet grill. I chose this one because its made here in the USA! I was looking at lots of other brands. Several of my coworkers own differing brands and we had lots of great conversations about the merits of each one. No one else had a smokefire. I was hoping to smoke briskets and pork low and slow and also be able to replace my gas grill. I am very pleased with the smokefire. I've cooked steaks, chicken wings, brisket, pork butt, chicken breast and legs. Everthing has been great. My first brisket didnt have enough pepper but i fixed that on the second one. It gets hot in 10 minutes. My only complaint is that on a cold Pennsylvanian winter day and a hot cook it really goes through the pellets. I guess I have two complaints. I spill the pellets trying to fill the hopper all the way up before i go to bed at night on a long and slow cook. I'll have to get a scoop or something instead of just pouring out of the bag. I did add the folding front shelf. All in all I would definitely buy this again. I've been cleaning every couple of cooks. It only takes a few minutes to pull the grates and internals and scrape everything to the ash/grease pan. Ive been using the additional drip pan under briskets and pork on the low and slow with some water in it. Ive had great results.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Worst!
on January 21, 2023
Posted by: Pusg
from Arizona
Gender:Male
Very very unreliable, replace parts almost every time I cook. Do NOT waste your money!!! I’ve put many glow plugs an fuses the last year and a half
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, January 24, 2023
Thank you for your feedback. We are so sorry to hear your experience did not match your expectations. We want to look into your glow plug issue a little closer. Our Care team will be reaching out to assist you further. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Cayetano
from Mx
Gender:Male
Verified Purchase:Yes
Great, light wood flavor, can smoke, bake or grill . Temp very stable. Easy to keep clean.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
needs a couple tweeks but overall good product
on January 16, 2023
Posted by: harveys beans
from Clinton Township, MI
Gender:Male
Verified Purchase:Yes
overall I am happy with the product, couple things I would change on design,
the pellet feeder is exposed inside the grill and the pellets that are in transit sometimes get burned up on flare ups, then the grill temp drops afterwards because of the lack of pellets/fuel in the chamber.....
also, webber should consider a better insulated product for cooks outside in cold temps....
frustrating when the electric element burns out....
puts out great BBQ food otherwise.
the pellet feeder is exposed inside the grill and the pellets that are in transit sometimes get burned up on flare ups, then the grill temp drops afterwards because of the lack of pellets/fuel in the chamber.....
also, webber should consider a better insulated product for cooks outside in cold temps....
frustrating when the electric element burns out....
puts out great BBQ food otherwise.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Charlie - Charlotte, NC
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
The App and temp work great, I have done a standing Rib Roast and a Boston Butt and both have turned out perfect. The only issue is the pellets do not slide down the hopper as they should when they start to get depleated.
I read the reviews; if you take your time and assemble the grill correctly, I think you will avoid most of the issues. The pellets not sliding down the hopper is the only issue I have seen.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Brand new, fire box failure after using 3 times
on January 12, 2023
Posted by: MO-MDP23
from Missouri
Gender:Male
Verified Purchase:Yes
EX6, brand new, lost temperature 1 hr into smoking at 225. This was only 3rd time using and now won’t heat at all. This after Weber replaced my original EX6 after a year of multiple problems. Don’t think they have a reliable pellet smoker yet.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, January 13, 2023
Thank you for your feedback regarding the SmokeFire EX6. We are so sorry to hear your grill is not heating up. This is not the experience we want our loyal Weber fans such as yourself to have. We are here to make things right. Our Care team is reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com