Customer reviews from weber.com
Weber - Spirit EX-325s Smart Propane Gas Grill - Black
Average customer rating
3.9
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
11
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
4
70%of customers recommend this product.
(
14 out of
20)
Customer Reviews for Weber - Spirit EX-325s Smart Propane Gas Grill - Black
Posted by: Bob Hinden
Verified Purchase:Yes
I am very happy with the SPIRIT EX-325s LP grill. I purchased it because it had all of the features of the larger Genesis models, in a smaller size. I didn't have room for the larger model.
I replaced a Weber grill I purchased around 1990.
I like the searing burner and being able to track the temperatures of the grill on my phone. All work great!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Gordy Joe
from Minnesota
Verified Purchase:Yes
The Grill is Great. Exactly what I was looking for
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Happy Griller 123
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Grill gets hot. App tells you when the grill gets hot. Haven’t had the opportunity to use the meat thermometer yet, but the quality of the app is very high. No noticeable hot or col spots. Pleased.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Fianchetto
from Moncton, Canada
Expertise:Intermediate
Verified Purchase:Yes
I bought this about a month ago and so far so good! I really like the digital display and WIFI connectivity that tells you the grilling temp on the BBQ. Heats up in no time. Big fan of the tank icon that tells you your fuel level. There is nothing worse than starting your BBQ only to find that your propane tank is empty. My only complaint is the warming rack seems to low and I find it hard to flip a burger without having to wrestle with it but other than that I am really enjoying my Weber.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Sam Bos
from Boston
Expertise:Intermediate
Verified Purchase:Yes
The grill seems to be working fine. The assembly instructions were semi vague and I ended up messing up 2 of the steps and had to go back and undo and redo them. Otherwise, assembly took me about 2 hours. I was excited about the smart features, especially the meat probe that would allow me to monitor the food temp. Well the thermometer appeared to be really inaccurate the last time I used it and basically I burned 4 NY Strip steaks. I will probably just stick to eyeballing the meat like I used to and forget about the meat probe bc steaks are expensive. It is a good grill overall. If only I can figure out how to calibrate the thermometer so it reads correctly…
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, May 21, 2024
We appreciate your feedback. So sorry to hear about your experience with the meat probes. We will follow up with you on this to be sure everything is set up correctly. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
Horrible design and quality is lacking
on August 3, 2024
Posted by: KRS7
from Idaho
This is not my first Weber. I have owned this Spirit smart grill for 2 yrs. and am getting rid of it. The cabinet is such a horrible design. The tank hole in the cabinet is too big, so the tank sits on the ground, so, you cannot move the grill! Have to hang it and I am not strong enough to hang it up on the hooks. You have to get down on hands and knees to lift it up. Good luck! I’m a woman. Doesn’t work. With the multiple vents and huge openings on every side of the cabinet, I have had mice several times. Again, a horrible design. I keep it super clean, and always covered. Still, they get in! I am getting rid of it. My children purchased for me when I moved to my current home. I left my other Weber behind. It was old but great. Wish I had it back! Flavor bars and grates are already shot, and needing replaced after barely two years. Also, that handle when grilling can be scalding hot! Very disappointed overall in this one.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: Peter tas
Expertise:Intermediate
Verified Purchase:Yes
It is hard to connect it to wi-fi the search button spinning and spinning for 20 min, then i gave up. The weber app needs improvement. At very first you have to decide how well cooked you prefer, if you change your mind you cannot go back to adjust your settings
Response from weber.comBy Weber grills, March 8, 2024
Your feedback is very important to us. We are so sorry to hear you are not able to connect your grill to wi-fi. Our specialist team is here to help and will make this right. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Larry the
from Jacksonville
Gender:Male
Verified Purchase:Yes
The electronic start never worked. The temperature would never heat over 275° because it was electronically controlled by the app. Difficult to assemble the positive part was the refund was quick.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, May 24, 2023
Thank you for your feedback. We are sorry to learn that you returned your grill due to the issues you encountered early on.
Our Care team is available to assist our grillers 7 days a week, and with simple troubleshooting, we can almost always get things working.
We would like to offer some follow-up assistance along with our apologies. Please look for our email outreach. Thank you!
Our Care team is available to assist our grillers 7 days a week, and with simple troubleshooting, we can almost always get things working.
We would like to offer some follow-up assistance along with our apologies. Please look for our email outreach. Thank you!
Written by a customer while visiting weber.com